Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 632 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 43 reviews)); "Great people and you are appreciated" ((in 40 reviews)); "Benefits are great" ((in 25 reviews)); "They also have great training on the Federal Employee market." ((in 19 reviews)); "Great work life balance and co workers" ((in 14 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Senior leadership has no personal, first hand experience as an advisor with the company" ((in 16 reviews)); "It was clear from day one that the only thing they want you to sell is whole life insurance." ((in 15 reviews)); "Poor Management & lack of employee motivation" ((in 13 reviews)); "Low salary provided by organisation" ((in 10 reviews)); "Long hours and lots of pressure to find new clients." ((in 8 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

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First Command Financial Services

First Command Financial Services reviews

4.4

87% would recommend to a friend

(575 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.3

Work/Life balance

4.3

Senior management

4.3

Career opportunities

4.1

Compensation and benefits

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 575 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Veteran status

Reviews by job title

575 reviews

1.0

Feb 21, 2023

Not worth it

Risk and fraud associate

Recommend

CEO approval

Business Outlook

Pros

They starting pay is decent but the work load is way too much to complete in a day. Handleing in person transaction, online help, mail, making, being the front line for the rest of the departments. Not to mention the manager didn’t manage. I had someone train me who had only been there for 6 months and never worked in a financial institution before. Upper management allows bullying and turns head. Not to mention defamation of character by a jealous coworker and if I thought there would be a paper trail, I would go after for wrongful termination. Save your sanity and find another financial institution.

Cons

All the pros are cons

First Command Financial Services Response

Thank you for sharing your perspective with us. At First Command, we focus on providing our employees with extensive training and opportunities for professional growth. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated. Encouraging feedback and constructive criticism from our employee owners is part of that commitment. Employees are invited to share their experiences so we can address any shortcomings and bring positive change to the organization. First Command maintains an open-door policy, and we encourage employees to discuss business-related problems with their supervisors or management. Employee surveys and Glassdoor reviews provide us critical insights. We will make our leadership aware of your concerns so we can continue to improve.

1.0

Feb 8, 2023

Training negligence

Contract adminstration coordinator

Recommend

CEO approval

Business Outlook

Pros

Collaborative environment. Since training is lacking thankfully co-workers reach out to each other when questions arise.

Cons

There is no manual of how to do items. It starts from scratch with training modules specific to awareness and background of company. The OM is scattered and this halts a logical/organizational personality.

First Command Financial Services Response

At First Command, we focus on providing our employees with extensive training and opportunities for professional growth. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. Encouraging feedback and constructive criticism is part of that commitment. Employees are invited to share their experiences so we can address any shortcomings and initiate positive change. First Command maintains an open-door policy, and we encourage employees to communicate challenges to their manager. Thank you for taking time to share your feedback.

4.0

Jan 16, 2023

Amazing Job with Amazing Schedule

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule with a load of training available for the admin staff teams

Cons

Unpredictable schedule for the non-admin staff teams.

First Command Financial Services Response

Thank you for sharing your experience. We appreciate your comments on the benefits of this career, including extensive training and scheduling flexibility. At First Command, we are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and informed. Encouraging feedback and constructive criticism from our employees is part of that commitment. Employees are invited to share their experiences so we can address any shortcomings and bring positive change to the organization. First Command maintains an open-door policy, and we encourage employees to communicate concerns to their supervisors or management. Again, thank you for taking time to share your experience.

Viewing 424 - 426 of 575 Reviews

Jobs at First Command Financial Services

Financial Advisor

Wichita Falls, TX

View job

Personal Banking Associate

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Not worth it

Training negligence

Amazing Job with Amazing Schedule

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