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First Command Financial Services

Engaged Employer

First Command Financial Services reviews about "hour"

89% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.3

Work/Life balance

4.3

Career opportunities

4.2

Senior management

4.0

Compensation and benefits

Ratings by demographic groups

Reviews by job title

27 reviews
5.0
Jan 17, 2025

Fantastic company to work for and to be a client.

Financial advisor
Recommend
CEO approval
Business Outlook

Pros

Awesome company culture of serving and helping others. Flexible hours. Great teamwork!

Cons

Prospecting for clients can be difficult for some people.

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First Command Financial Services Response
1y
Thank you for your review of First Command. Your commitment to serving our Nation's military families in their pursuit of financial security is honorable and plays a significant role in what makes our culture one of the biggest draws to working at our company. We wish you continued success in your role and are excited about your future with the team.
5.0
Jan 8, 2025

Great Place to Serve Vets

Financial advisor
Recommend
CEO approval
Business Outlook

Pros

Get to work with military veterans; helping others.

Cons

It can be long hours to get established.

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First Command Financial Services Response
1y
Thank you so much for your thoughtful review. We are honored to support military families in pursuing their financial goals. Like you, many of our Advisors tell us how inspired they are to see our mission through with dedication and passion. We’re grateful for your support and for participating in our journey.
5.0
Feb 27, 2023

No longer working for "The Man".

Financial advisor
Recommend
CEO approval
Business Outlook

Pros

First Command is like no place I have ever worked. From the top to the bottom, everyone is committed to helping each other succeed. Board members that will attend events at your personal request, and fellow advisors always willing to share their knowledge. No one dies alone. As a contractor, not an employee, my goals are my own. Income, work load, work hours, I am in control of what I am willing to do. My business can be as large or as small as I am committed to creating. Larger can be better than you bargained for with First Command's deferred compensation programs, annual awards conferences, and other rewards. The personal fulfillment associated with helping our nation's military families create their own financial peace is immeasurable.

Cons

There is little that I can say as a "con" at First Command. Most of the cons come with simply being a contract employee. As a contractor, there are no employee benefits - like health ins, vacation pay, personal assistants. I have to provide all these things for myself. There is no minimum income. There are situations where your pay might be $0 for the month or it could be 5 figures. Feast or famine - you take on the risk - not "The Man". Your income comes from your client's commitment to execute and continue to execute the plans you crafted and defined for them. Some clients don't want a connection with their advisor and others crave it. This is the best and worst all in one. This will make you or break you.

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First Command Financial Services Response
3y
Thank you for taking the time to share your experience as a First Command Financial Advisor. The mission of the company is incredibly important to our Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. One of our most valuable offerings is the Fast Start program, which provides intense professional development to prepare new people for success as independent Advisors. Some of the benefits of that program include paying new Advisors during the training period and offering a full array of employee benefits. Through the program, our Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. Our Advisors are eligible to earn a strong income through competitive industry commissions on sales of financial products, plus additional annual and deferred compensation. The rewards of hard work and dedication are a satisfying career, a company that fully supports you, and the opportunity to help those who serve in their pursuit of lifelong financial security. We appreciate your feedback and thank you for taking the time to share your experience.
5.0
Feb 23, 2023

A worthwhile endeavor

Financial advisor
Recommend
CEO approval
Business Outlook

Pros

As a financial advisor, I love being in a position to put people on the path to financial success. I literally change people's lives. First Command is a great company that knows what it does and keeps its focus on the mission. The company is focused on doing the most that it can to make sure everyone has what we need to be successful. Work conditions depend on where you live, but you have the ability to shape your situation.

Cons

No job is perfect; no company is perfect. The same is true for First Command. This is also not a 9 to 5 career. If you want a 9 to 5, keep it moving. The hours are long. The work is fulfilling, but there is a LOT to learn. It's not something that you can pick up overnight.

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First Command Financial Services Response
3y
Thank you for sharing your experience as a First Command Financial Advisor. The mission of the company is incredibly important to our Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. Our Advisors go through an extensive training program designed to equip them to succeed as independent contractors and earn a strong income through competitive industry commissions. Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. Through this hard work and dedication, they coach our clients to become financially disciplined and confident in their pursuit of financial security. We appreciate your feedback and thank you for taking the time to share your experience.
3.0
May 1, 2023

good job

Senior mailroom clerk
Recommend
CEO approval
Business Outlook

Pros

great ESOP & benefits, good culture,

Cons

long hours, heavy lifting, confusing hierarchy

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First Command Financial Services Response
3y
Thank you for your feedback. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. As an employee-owned company, another valuable benefit we offer is an Employee Stock Ownership Program, which is available to all qualified employees and funded entirely by company contributions. First Command maintains an open-door policy, and we encourage employees to communicate challenges to their supervisors or management. We appreciate you taking time to share your feedback.
3.0
Apr 19, 2023

A great opportunity if you're willing to put in a lot of work/end up in a supportive district

Financial advisor
Recommend
CEO approval
Business Outlook

Pros

-Opportunity for great pay -Very comprehensive training -Pays for all necessary licenses and certifications -Opportunities for continuous training and education

Cons

-Long hours while building your business -All offices are different, most DAs and other leaders are incredibly supportive, unfortunately some are unsupportive -Really poor work/life balance, especially starting out -Competitive nature of the business

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First Command Financial Services Response
3y
Thank you for taking the time to share your experience as a First Command Financial Advisor. We seek to attract and retain talented people by providing employees and Advisors with opportunities to enhance their professional knowledge, develop leadership skills and grow within the organization. As you note, our Advisors do face some challenges, but they also enjoy many opportunities. Our Advisors go through an extensive training program designed to equip them to succeed as independent contractors. Some of the benefits of that program include paying new Advisors during the training and licensing period and offering a full array of employee benefits. They are eligible to earn a strong income through competitive industry commissions on sales of financial products, plus additional annual and deferred compensation. The mission of the company is incredibly important to our Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. At First Command, we are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and a part of the First Command family. Encouraging feedback is part of that commitment. We maintain an open-door policy where employees and Advisors are invited to share their experiences so we can initiate positive change. Thank you again and we appreciate your feedback.
5.0
Feb 25, 2023

Great Company and Great Mission

Financial advisor
Recommend
CEO approval
Business Outlook

Pros

I get to work with our nation's military members and families, learning about their goals, assessing their needs, discussing their budget, and combining all of those to come up with the best financial plan I can for their financial future. In addition to the satisfaction of helping military families, the compensation for the work is also very good.

Cons

While First Command is a fantastic company to work for and the mission is outstanding, the job does require more than the standard 9-5 Mon-Fri mentality to be successful, especially in the first year. However, I personally believe the job satisfaction of helping people work towards a great financial future, and the compensation received as pros, far outweigh this con of longer work hours.

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First Command Financial Services Response
1y
Thank you for your thoughtful review and the important work you do in serving our nation’s military families. We’re grateful you’ve found purpose and reward in your role, and we appreciate your recognition of our leadership's support. Your feedback about the initial time investment is valuable, and we’re committed to helping our team succeed through every stage of their journey.
5.0
Feb 26, 2023

Great place to work

Brokerage operations associate
Recommend
CEO approval
Business Outlook

Pros

Great Management Tons of advancement opportunities Great starting pay and benefits Paid volunteer hours Tons of opportunities to give back to the community Flexible hours Work from home flexibility Close proximity to Executive leadership Lots of leadership training Access to a personal Financial Advisor-free of charge

Cons

Highly regulated industry High InfoSec regulated Lots of changing systems to keep up with industry standards

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First Command Financial Services Response
3y
Thank you for taking the time to share your positive experience and the benefits of a career with First Command. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program, including paid volunteer time off and complimentary financial planning services. As part of our commitment to employees, we’ve implemented a flexible, hybrid work environment which reflects a meaningful balance of in-office experiences with work that can be done virtually. Thank you again for taking time to share your experience.
3.0
Jan 3, 2024

Great place to start career in finance

Financial advisor
Recommend
CEO approval
Business Outlook

Pros

Flexible work hours, Deferred compensation is very good.

Cons

100% commission pay. Heavy prospecting for first few years

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First Command Financial Services Response
2y
Thank you for taking the time to share your experience as a First Command Financial Advisor. We are committed to creating and sustaining a culture of appreciation and support that inspires our entire team. As you note, the Advisor role can be challenging. Our Advisors who remain dedicated to serving others also find this career rewarding. Being a member of the First Command team comes with many opportunities. Our Advisors go through an extensive training program designed to equip them to succeed as independent contractors. Through the program, Advisors learn how to build and grow their own business, acquire new clients and provide quality, face-to-face financial coaching. They learn how to coach our clients to become financially disciplined and confident in their pursuit of financial security. Advisors enjoy salary compensation during the training period. Our Advisors are eligible to earn a strong income through competitive industry commissions on sales of financial products, plus additional annual and deferred compensation. We appreciate your thoughtful feedback and thank you for taking the time to share your experience.
3.0
Sep 7, 2025

Good, not great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, good supporting cast

Cons

Not great pay for the work done

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First Command Financial Services Response
10mo
Thank you for taking the time to share your experience. We're glad to hear that you've found value in the flexibility and team support. We also appreciate your feedback regarding compensation as we are constantly evaluating how to best support and recognize all members of our workforce. Your perspective is valued, and we’re grateful for your contributions in helping us serve our mission.
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ReviewsFirst Command Financial Services reviews

Glassdoor has 635 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.