Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 632 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 42 reviews)); "Great people and you are appreciated" ((in 41 reviews)); "Benefits are great" ((in 25 reviews)); "They also have great training on the Federal Employee market." ((in 20 reviews)); "Great work life balance and co workers" ((in 14 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Senior leadership has no personal, first hand experience as an advisor with the company" ((in 16 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 16 reviews)); "Poor Management & lack of employee motivation" ((in 14 reviews)); "Low salary provided by organisation" ((in 11 reviews)); "Commission and compensation is confusing." ((in 10 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(575 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.3

Work/Life balance

4.3

Senior management

4.3

Career opportunities

4.1

Compensation and benefits

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 575 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

575 reviews

5.0

Aug 25, 2022

Great company with a noble mission.

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

First Command is committed to the task of helping our clients build life-long financial security. Terrific on-boarding, licensing, and paid training program for new advisors. Although we have offices through out the United States and in several overseas locations, there is a sense of family and genuine care for each other.

Cons

Steep learning curve to keep up with new systems and technology being introduced every day.

First Command Financial Services Response

3y

Thank you for sharing your positive experience as a First Command Financial Advisor. We seek to attract and retain talented people by providing employees and Advisors with opportunities to enhance their professional knowledge, develop leadership skills and grow within the organization. One of our most valuable offerings is the Fast Start program, which provides intense professional development to prepare new people for success as independent Advisors. Some of the benefits of that program include paying new Advisors during the training period and offering a full array of employee benefits. Through the program, our Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. They learn how to coach our clients to become financially disciplined and confident in their pursuit of financial security. We are committed to creating and sustaining a culture that inspires our employees and Advisors and makes them feel appreciated and part of the First Command family. As part of that commitment, we are dedicated to making continuous investments in our processes, technology and digital capabilities to enable ongoing business growth and enhance our client experience. We appreciate your feedback and thank you for taking the time to share your feedback.

4.0

Aug 23, 2022

Resources of a big company with the small company family feel

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

- all resources you need to be a successful advisor are at your fingertips - flexibility as an independent contractor - Home Office employees provide A+ service to advisors - camaraderie among field advisors and mentorship for those newer to the industry

Cons

- tech/systems are not always the most efficient/up-to-date - overly cautious Supervision/legal/compliance requirements can be burdensome for simple client recommendations

First Command Financial Services Response

3y

Thank you for sharing some of the benefits of a career with First Command, including flexibility and support from our Home Office. We are committed to creating and sustaining a culture that inspires our employees and Advisors and makes them feel appreciated, supported and part of the First Command family. Our Advisors go through an extensive training program designed to equip them to succeed as independent contractors. Through the program and ongoing training, Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. They learn how to coach our clients to become financially disciplined and confident in their pursuit of financial security. As part of our commitment to our Advisors and clients, we are dedicated to making continuous investments in our processes, technology and digital capabilities to enable ongoing business growth and enhance our client experience. Our goal is to put the needs of our clients first and provide them with the best possible service. We appreciate your feedback and thank you for taking time to share your experience.

5.0

Aug 23, 2022

Great Company with Strong Values and Praiseworthy Mission

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Supporting Military Families! Working together with great people throughout the country to offer an excellent service to First Command Clients. Working for Independent Contractors - allows for flexibility and a family-like office feel.

Cons

Working for independent contractors doesn't allow for benefits most companies offer, but AAs are primarily military spouses who don't need the medical benefits.

First Command Financial Services Response

3y

Thank you for sharing some of the benefits of working at First Command, including a great team and flexible scheduling. Our mission at First Command is incredibly important to our employees and Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. At First Command, we are committed to attracting and retaining talented people. Employees in our Home Office in Fort Worth, Texas, enjoy an attractive compensation package. Local Advisors set the pay and benefits for their office managers and other support staff professionals in our local offices. In all cases the goal is to attract the best people and reward them for committed service. Thank you for taking the time to share your experience.

Viewing 445 - 447 of 575 Reviews

Jobs at First Command Financial Services

Senior Digital Product Owner

Senior Experience Researcher and Designer

Personal Banking Associate

Digital Product Owner II