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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(575 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 575 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

575 reviews
5.0
Aug 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Great culture throughout the company.

Cons

Sometimes management isn't the best

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First Command Financial Services Response
3y
Thank you for sharing your positive experience. At First Command, we are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and a part of the First Command family. Encouraging feedback from our employees is part of that commitment. Employees are invited to share their experiences so we can address any shortcomings and initiate positive change. First Command maintains an open-door policy, and we encourage employees to communicate challenges to their manager. We appreciate you taking time to share your feedback.
4.0
Aug 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Caring company. Genuinely cares about employees.

Cons

Little home/life balance when you begin your career.

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First Command Financial Services Response
3y
We appreciate you taking the time to share your experience with us. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and a part of the First Command family. As part of our commitment to our employees, we’ve implemented a new flexible, hybrid work environment which reflects a meaningful balance of in-office experiences with work that can be done virtually. The results of our recent employee experience surveys underscore the value of face-to-face interactions, which allow us to develop deeper relationships and pursue greater creativity and innovation. Thank you again for sharing your experience.
5.0
Aug 5, 2022

Tough but fulfilling

Recommend
CEO approval
Business Outlook

Pros

You get to really make a difference. Not only do you work with the high net worth clients (most firms only care about those). But you also get to work and help younger military families. Sometimes it’s getting their tsp squared away, sometimes it’s getting them a debt management plan. You also get to create your schedule. And after a few years of building up, you also can make a great living, while also making a great difference in peoples lives.

Cons

I’m the beginning is tough. There is a lot to learn. You don’t have a client base built yet. And you have to really engage the community and get out there. Also, hours can be off in the beginning as you have to meet clients when they can. And sometimes that might be after they get off work after 5. After the first couple of years that goes away or calms down.

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First Command Financial Services Response
3y
Thank you for taking the time to share your positive experience as a First Command Financial Advisor. The mission of the company is incredibly important to our Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. Our Advisors go through an extensive training program designed to equip them to succeed as independent contractors. Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. Through this hard work and dedication, they learn how to coach our clients to become financially disciplined and confident in their pursuit of financial security. We appreciate your feedback and thank you for taking the time to share your experience.
Viewing 454 - 456 of 575 Reviews

Glassdoor has 632 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.