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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(574 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 574 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

574 reviews
5.0
Jun 18, 2025

Solid

Recommend
CEO approval
Business Outlook

Pros

Company culture is great and leadership cares.

Cons

I have nothing bad to say.

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First Command Financial Services Response
12mo
Thank you for your kind words and for being a part of our team in Fort Worth. We’re glad to hear you’ve had a positive experience with our culture and leadership. Creating a workplace where people feel valued and supported is a top priority, and your feedback reinforces that commitment. We appreciate your willingness to share feedback.
2.0
Jun 12, 2025

Will get you through your exams...

Recommend
CEO approval
Business Outlook

Pros

Helps with getting you through your series exams to get licensed

Cons

Will be selling a lot of insurance products if you want to make sales goals and income goals for a long time while building a book.

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First Command Financial Services Response
1y
Thank you for your feedback and your years of service at First Command. We're glad you found value in our support for professional licensing and early development. We understand that building a book of business, especially in the early stages, can be challenging. We appreciate your perspective on product mix and goal setting. Regarding life insurance, First Command does not focus on the sale of any specific type of financial product. Our Advisors offer products and services in the context of financial coaching through a comprehensive financial plan. Financial coaching is our Mission, and financial planning and advice are our primary offerings. Your insights help us continue refining our approach to advisor support and long-term success. We wish you all the best in your future endeavors.
5.0
Jun 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Working at the Colonial Heights office of First Command has been a life-changing experience. From day one, I’ve felt part of a mission that truly matters—helping military families and federal employees take control of their financial future. The leadership is supportive, transparent, and genuinely invested in your growth. You're not just a number here—you’re part of a tight-knit team that celebrates wins, learns from challenges, and always has your back. The training and mentorship are top-notch, and the flexibility allows you to balance your career with your personal goals. There’s a real emphasis on integrity, client-first values, and doing what’s right—not just what’s profitable. If you're looking for a meaningful career that combines service, strategy, and success, this is the place.

Cons

Honestly, not many. It's a job that requires hustle and dedication, especially early on—but if you're willing to put in the work, the rewards are more than worth it.

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First Command Financial Services Response
1y
Thank you for your review and for the impact you’re making in Colonial Heights. We’re thrilled to hear how deeply connected you feel to our mission and culture. Your recognition of the support, training, and values-driven leadership reflects what we strive to provide across all offices. Thank you for your dedication to serving others, and for helping create the kind of environment where people can thrive.
Viewing 46 - 48 of 574 Reviews

Glassdoor has 631 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.