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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(575 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 575 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

575 reviews
3.0
Jun 24, 2021
Recommend
CEO approval
Business Outlook

Pros

The hours were flexible, work was straight forward and my boss was great

Cons

The overarching company didn't was the best and other's in the office had terrible relationships with their boss

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First Command Financial Services Response
4y
Thank you for sharing your perspective with us. We appreciate your comments on the benefits of this career, including scheduling flexibility. At First Command, we are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated. Encouraging feedback and constructive criticism is part of that commitment. First Command maintains an open-door policy, and we encourage employees to discuss business-related problems with their supervisors or management. Employee surveys and Glassdoor reviews provide us critical insights. Again, thank you for taking the time to share your experience.
5.0
Jun 24, 2021
Recommend
CEO approval
Business Outlook

Pros

*Virtual environment during Covid is well thought-out and planned *CEO cares about people and is very transparent on all things *Marketing Department co-workers/management are team players and hard workers *Many long-term employees show the company is stable and a desirable place to be long-term *Management is flexible with employees' needs *Work/life balance is important *Benefits are good, i.e. ESOP *Beautiful campus

Cons

*Behind in technology, but we know we are and are working hard to get there *AGILE environment isn't across ALL departments, so there is some disconnect *Department structure in Marketing needs some additions, i.e. need a marketing coordinator and a traffic coordinator to manage all the work in the department amongst different departments within Marketing *More engagement with management is desired (this is most likely due to the current virtual environment)

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First Command Financial Services Response
4y
Thank you for taking the time to share your positive experience and the benefits of a career with First Command. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. We appreciate your recognition of our recent efforts in the advancement of technology, as we are committed to making continuous investments in our digital capabilities. The pandemic prompted us to accelerate our efforts and we quickly launched new digital engagement tools to enable ongoing business growth. During our current work-from-home situation, we hope you experienced the added resources provided and ongoing support from our leadership team. Employee surveys and Glassdoor reviews provide us critical insights, and we will be sure to make our leadership aware of your concerns so we can continue to improve. Thank you again for your feedback.
4.0
Jun 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Breakrooms, the ESOP program, employees

Cons

New Hires are being paid more than those who have been employeed for many years

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First Command Financial Services Response
4y
Thank you for sharing some of the benefits of working at First Command. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. We appreciate you taking the time to share your experience.
Viewing 499 - 501 of 575 Reviews

Glassdoor has 632 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.