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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(574 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 574 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

574 reviews
1.0
Oct 18, 2012
Recommend
CEO approval
Business Outlook

Pros

opportunity to assist the most underserved; Middle income families

Cons

First Command is turning into an insurance focused company, since majority of money they make comes from insurance policies, mainly Whole Life, and treat their advisors worse than just employees. Advisors have no authority in decision making even though they are called "independent". Worst financial practice. They used to be a much better company, but nowadays they do not care either about their advisors or their clients. The good ratings you see on here are either from their marketing department or advisors who are sitting on top and collecting paychecks from businesses that new advisors brought in and they did not survive with FC. They have all their advisors as independent so they can push liabilities away as much as they can and push it to the advisors.

1.0
Sep 30, 2012

Implosion

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of good people working there

Cons

Management doesn't trust anyone. New senior leadership doesn't understand business and won't listen when employees try to help. IT Management abuses employees, won't support them and puts them in a position to fail. Expectations are inconsistent from one employee to another. Many good employees are looking to leave.

5.0
Sep 5, 2012

Great Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Been with the company for over 10 years, Seen a lot of changes, some good, some not so good, but this company has made every effort to include employees in major decisions. They offer employee stock and 401K, pay is comparable to market.

Cons

There are those who might find the company not the best fit for them. Some management changes effected how things are done, which cause some to change jobs. This company goes thru a lot of changes and if you don't like changes, this is not a company for you.

Viewing 553 - 555 of 574 Reviews

Glassdoor has 631 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.