Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 635 reviews left anonymously by employees. This rating has been stable over the past 12 months. 88% of employees would recommend working at First Command Financial Services to a friend and 89% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

88% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 43 reviews)); "Great people and you are appreciated" ((in 39 reviews)); "Benefits are good" ((in 24 reviews)); "They also have great training on the Federal Employee market." ((in 23 reviews)); "Great work life balance and co workers" ((in 15 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"It was clear from day one that the only thing they want you to sell is whole life insurance." ((in 16 reviews)); "Poor Management & lack of employee motivation" ((in 16 reviews)); "Senior leadership has no personal, first hand experience as an advisor with the company" ((in 15 reviews)); "Low salary provided by organisation" ((in 10 reviews)); "Commission and compensation is confusing." ((in 8 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

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First Command Financial Services

First Command Financial Services reviews

4.4

88% would recommend to a friend

(86 total reviews)

Mark Steffe

92% approve of CEO

89% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.3

Work/Life balance

4.3

Career opportunities

4.2

Senior management

4.1

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

86 reviews

Reviews about "Management"

Return to all reviews

2.0

Jan 4, 2019

Not the same as it used to be

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Gym on Site Food brought into the concierge

Cons

People in supervisor roles who have no business being a supervisor or manager. Lack of training. Too many cliques like in high school.

First Command Financial Services Response

Thank you for sharing your feedback with us. I appreciate your long tenure with the company, and I’m sorry it ended with a negative experience. Leadership development is a top priority at First Command. We are committed to the successful cultivation of new leaders through efforts that include a structured development program for managers. We monitor our progress through feedback mechanisms like employee surveys and reviews on Glassdoor and other sites. I will be sure to make our leadership aware of your concerns so we can continue to bring positive change to the organization.

5.0

Mar 22, 2018

Small family feel in a large private company

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

- sticks to core values, genuinely desires to serve our military members - great mentorship through District Advisor and seasoned advisors in office - is concerned about each advisor and growing his/her business - incredibly flexible, hands-off management approach unless otherwise desired - incentivizes success, has my best interest at heart

Cons

- like any financial advising job, tough to get started - training program still could improve, has come a long way in the last 2 years - behind in the tech capabilities - sometimes short-staffed at home office,

1.0

Mar 15, 2018

Financial Advisor INSURANCE SALESMAN

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

There are no pros to this company and the other reviews are First Command PAYING their advisors to leave them.

Cons

All they can "sell" you from an investment standpoint are Class A high priced mutual funds which come with a massive 5.75% sales charge and over a 2% management fee. Their ENTIRE model is based off of WHOLE LIFE INSURANCE. If you do not sell it, you won't make money. They PUSH it on military that have $400,000 SGLI ALREADY. This policy has a MASSIVE commission for their advisors and is literally ripping money away from our military families. They are being deceived into buying a price insurance policy before paying off DEBT or putting money away in a LOW COST investment that almost ANY other firm can provide.

First Command Financial Services Response

First Command categorically rejects all of the allegations in this posting. These statements are patently false and bear no relation whatsoever to the honorable manner in which First Command conducts its business. At all times we act in our clients’ best interests. We are committed to a client-first culture that reflects the highest ethical standards and best practices of the financial services industry.

Viewing 58 - 60 of 86 Reviews

Jobs at First Command Financial Services

Website Channel Manager

Financial Planning Support Specialist

Compliance Officer, Field Examiner

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First Command Financial Services

First Command Financial Services reviews

Ratings by category

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Reviews about "Management"

Not the same as it used to be

Small family feel in a large private company

Financial Advisor INSURANCE SALESMAN

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