First Command Financial Services reviews

Thank you for taking the time to share your perspective. You have made an insightful observation about the people who work at this company. Our employees and Advisors truly care about helping our Nation’s military families. You see that commitment reflected in the care our Advisors provide to relocating clients. Advisors offer face-to-face coaching in the communities where our clients live and work. They serve in more than 170 offices worldwide, many near major military installations. These local financial coaches welcome new clients to the area and help existing clients PCS to their next home. Regarding whole life insurance –First Command does not focus on the sale of whole life or any specific type of financial product. Instead, our Advisors and employees study client needs, assets and any coverage already in place. If they find gaps in coverage, they will propose a solution. Term life insurance is a cost-effective option used to cover temporary needs. Permanent insurance products (like whole life) offer lifetime protection for permanent needs. That’s the same approach and care our Advisors take in addressing savings and investment needs for long-term goals including retirement. First Command encourages feedback and constructive criticism. Our Advisors and employees are invited to discuss business-related problems with their supervisors or with any members of management. A crucial element of that approach is the ongoing development of strong and effective leaders through efforts that include a structured development program. Surveys and reviews on Glassdoor and other sites provide us with additional insights. You can help us improve by sharing the specifics of your situation so that, if necessary, our company can take swift, corrective action. Please give us a call at 800-443-2104 and ask for Human Resources. Again, thank you for sharing your perspective.

Thank you for taking the time to share your experiences. Your observation aligns with the feedback we get from our most successful Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. Four out of five First Command Financial Advisors come from the ranks of veterans and military spouses. For these Advisors, the career is about serving those who serve. It is about staying connected to the military community in a way that adds value to the lives of service members and their families by helping them pursue their financial objectives and goals. As you note, our Advisors are working in a sales career. They do face some challenges, but they also enjoy many opportunities. As independent contractors, they have scheduling flexibility and unlimited earning potential. We seek individuals with internal drive, entrepreneurial mindsets and a desire for professional growth. We provide new Advisors with an extensive training program designed to equip them to succeed as independent contractors. Advisors learn how to build and grow their own business, serve new clients, and provide quality, face-to-face financial coaching. They learn how to coach our clients to become financially disciplined and confident in their pursuit of financial security by addressing the spectrum of financial issues they face. We always put our clients first. We are committed to a culture that reflects the highest ethical standards and best practices of the financial services industry. Again, thank you for taking the time to share your experiences.