Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 633 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"Great people and you are appreciated" ((in 41 reviews)); "The culture here is great" ((in 41 reviews)); "Benefits are great" ((in 23 reviews)); "They also have great training on the Federal Employee market." ((in 18 reviews)); "Great company culture and service attitude" ((in 14 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Low pay Mediocre benefits Pay Increases / Merit raises" ((in 19 reviews)); "Senior leadership has no personal, first hand experience as an advisor with the company" ((in 16 reviews)); "It was clear from day one that the only thing they want you to sell is whole life insurance." ((in 15 reviews)); "Poor Management & lack of employee motivation" ((in 14 reviews)); "Low salary provided by organisation" ((in 9 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

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First Command Financial Services

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.3

Work/Life balance

4.3

Senior management

4.3

Career opportunities

4.1

Compensation and benefits

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

576 reviews

4.0

Feb 18, 2013

Good learning experience

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

-A "salary assistance" helps you when first starting off -You get to know the company "higher-ups" pretty well -Good people to work with

Cons

-You need to be able to sell insurance. And lots of it. That is where you earn most of your money early in your career. -Each district is a separate situation, you may have a great manager who helps, you may have a bad manager who does not

4.0

Aug 9, 2010

First Command Financial Planning

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The vision and mission statement of the company are followed without fail. The company is growing and trying to adapt to an open market after dominating the closed military market for more than 45 yrs. Though the company is in a state of growth and change, it's still supportive and most worthwhile. The advisors, particularly, are really in a fabulous situation to mold a career for themselves, on their own terms. This is a fabulous opportunity for a young entrepreneurially-minded career person.

Cons

The downside is that this is a company whose branding isn't highly visible yet. So, there is a bit of a challenge to create the "buzz" already associated with other financial firms. The company is growing and changing, and one who is not able to be highly flexible will not like this career. Also, being in a support role and not in the corporate employ is very limiting. Working for an individual advisor is a challenge, as the financial and career growth opportunities are limited.

4.0

Jun 23, 2026

Team-oriented environment with annual pay raises

National branch advisor

Recommend

CEO approval

Business Outlook

Pros

Consistency, team environment, team development, annual pay raises up to maximum for your position, bonuses based on your sales

Cons

Pay is low compared to industry averages Some opportunity for promotions, but not many

First Command Financial Services Response

Thank you for taking the time to share your experience with First Command. We appreciate your feedback and are glad to know your time with the team had a positive impact. We also appreciate your feedback on compensation and advancement opportunities. That perspective is important as we continue working to support our employees’ growth and recognize their contributions. We’ll be sure to share your comments with our leadership team.

Viewing 211 - 213 of 576 Reviews

Jobs at First Command Financial Services

Document Processing & Imaging Specialist

Senior Experience Researcher and Designer

Personal Banking Associate

Senior Digital Product Owner

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First Command Financial Services

First Command Financial Services reviews

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Good learning experience

First Command Financial Planning

Team-oriented environment with annual pay raises

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