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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews
5.0
Aug 4, 2025

Great Company!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great People Great Mission Everyone is moving in the same direction from the top down Comp and incentives are solid and motivating

Cons

A lot of change is on the horizon that comes with challenges.

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First Command Financial Services Response
10mo
We appreciate your positive feedback and are thrilled that you’ve experienced strong alignment, motivation, and purpose during your first year. Change can bring challenges, and your commitment to our mission and values helps drive progress. We’re glad you’re on this journey with us.
5.0
Jul 29, 2025

Career Choice

Recommend
CEO approval
Business Outlook

Pros

First Command is a company with incredible culture and an important mission coaching our nation's military families for lifelong financial security. This is the most fulfilling role that I've ever had by far and I've worked at other large investment management companies. Work hard and have a flexible schedule and unlimited income upside. This is the last stop in my career and I saved the best for last. Honored to work here and serve these clients.

Cons

Technology is still catching up. We are taking big strides this year so in a year or so this aspect should be much better.

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First Command Financial Services Response
10mo
We’re grateful for your kind words and long-standing commitment. It's an honor to know this is your most fulfilling role yet. We agree that our technology journey is progressing and ongoing, and we appreciate your recognition of the strides we are making. Thank you for being part of what makes this mission so meaningful.
5.0
Jul 29, 2025

Best company I've ever worked for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's not often that you get to work for a company that supports their employees and treats them less like widgets and more like family, but that is what I found at First Command. I spent over 20 years working harder and harder for other financial service companies and was asked to do more and appreciated less each passing year. I've now been at First Command for over 10 years and wish I could have been here so much longer. The fact that we get to serve the military community, especially when they most need us, makes it even more rewarding. Great benefits and recognition programs. Strong ESOP with top notch balance sheet management. Loyal and deserving clients. Overall good pay. Communicative leadership. Investment in professional growth and in growing technology. Training is strong and getting better. Worthwhile mission. Potential to grow as a company/employee is ready to explode right now.

Cons

No company is perfect, but I promise that folks here care and strive to do the right thing by all.

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First Command Financial Services Response
10mo
Thank you for your incredible endorsement and over a decade of dedication to our mission. Your words reflect the culture we strive to build, one grounded in purpose, support, and service. We’re proud to have employees like you helping shape a future where our people and clients thrive. Thank you for being part of our story.
Viewing 238 - 240 of 576 Reviews

Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.