Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 635 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"Great people and you are appreciated" ((in 42 reviews)); "The culture here is great" ((in 41 reviews)); "great training and place to start" ((in 24 reviews)); "Benefits are good" ((in 20 reviews)); "Great work life balance and co workers" ((in 14 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Pay is low compared to industry averages" ((in 18 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 17 reviews)); "Senior leadership has no personal, first hand experience as an advisor with the company" ((in 16 reviews)); "Poor Management & lack of employee motivation" ((in 15 reviews)); "Low salary provided by organisation" ((in 11 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

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First Command Financial Services

First Command Financial Services reviews about "training"

88% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.3

Work/Life balance

4.3

Career opportunities

4.2

Senior management

4.1

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

89 reviews

3.0

Mar 10, 2016

Administrative Assistant

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Flexible work schedule, friendly work environment, technology for network systems always improving.

Cons

Considered contract workers to Advisors, no set salaries, no benefits, lack of training at the Branch level on new products, little to no opportunity in the field for advancement other than licensing.

5.0

Dec 6, 2017

Very Supportive Team

District recruiter

Recommend

CEO approval

Business Outlook

Pros

I have worked for First Command for about 5 years now and our team is extremely supportive and driven. There is so much flexibility in this career and I love that I can schedule around my family (family is always first) and schedule around furthering my education. First Command offers a very extensive training program and invests in its Advisors by giving them all of the training and tools needed to succeed. I am very proud to be a part of this team and to be able to truly help families (especially Military families) get Squared Away and achieve Financial success.

Cons

Challenging position due to passing licensing requirements, however, very rewarding for the a very driven candidate. definitely a career that an Advisor needs to stick with and not give up on. It is not the right career for someone just looking for a "job" to get by.

First Command Financial Services Response

Thank you for taking time to write a review. Like you, we are proud of our employees and our Mission. Recently Victory Media recognized First Command as a Military Friendly® Employer for the sixth straight year. We appreciate your dedication to showing transitioning veterans that a career in financial services can be a great fit.

2.0

Dec 7, 2016

Fair pay, but it's only a job.

Analyst

Recommend

CEO approval

Business Outlook

Pros

Fair pay, nice building. Gym on site. Work life balance. Training classes available for free.

Cons

Mandatory classes on ownership and feedback are given but not used. Ownership is encouraged, meaning you should take responsibility and be accountable for your work. Unfortunately it is not enforced. This lack of accountability creates a lot of work for people that notice the problems. If you notice it, you fix it despot if it's your job or not. Feedback and open communication are taught in developmental training. These classes are written by experts but taught by HR. Management does not participate in receiving feedback. A career development guide and class list are available to every employee but management will not participate in its employees growth and development. Their focus is only on their own career opportunities. Senior management will tell you what you do wrong but they will not help you improve. Basically, if you aren't on the path they won't help you get on it. Several executive positions are open or soon to retire and it is clear that senior management's only concern is getting that executive position and not on work or employee development. It is a race to the top and everyone is in.

4.0

Oct 10, 2017

Financial Advisor

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

Family like atmosphere. Deep appreciation for Military. Great training.

Cons

Tough career. Less than a year of financial support before becoming commission dependant.

5.0

Feb 9, 2017

The Best Company!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It is a fun place to work and the company has a beautiful culture! They genuinely care about their people and invest in them (training and profit sharing). Everyone their genuinely has a passion for serving our military members. Last place I ever work.

Cons

Wish our brand was stronger.

4.0

Jun 20, 2016

Great People, low pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Wonderful people, organized, laid-back, great training.

Cons

Low pay, only advancement is to be a financial advisor

3.0

Nov 2, 2016

Has its benefits...

Associate

Recommend

CEO approval

Business Outlook

Pros

Training was great for career progression. Customer service with the home office was great also.

Cons

Pay is based on the advisors. Varies based on their commission.

3.0

Sep 14, 2017

Administrative Assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexibility, Easy, Some good advisors to work for.

Cons

Lack of training for field, lack of communication to field

5.0

Mar 14, 2016

Excellent company and career

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

First Command is a positive influence in the industry and the people here truly care about their Advisors, Employees and most of all, their Customers. Here you have the ability to help people in a meaningful way in the area that causes most people significant stress - finances. Your compensation is based on performance rather than rank or seniority. Their training program is comprehensive and free; they pay for all licensing and certification and provide a base salary plus production-based bonuses during your first year while your commissions build.

Cons

It's a challenging career because people are too caught up in today to care about their future. It's easy to get frustrated and discouraged from the cancellations and no-shows. This is more of a calling than a career. You have to honestly care enough about people to pursue them in their own best interest.

Viewing 22 - 24 of 89 Reviews

Jobs at First Command Financial Services

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Fort Worth, TX

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Reviews First Command Financial Services reviews

First Command Financial Services

First Command Financial Services reviews about "training"

Ratings by category

Ratings by demographic groups

Reviews by job title

Administrative Assistant

Very Supportive Team

Fair pay, but it's only a job.

Financial Advisor

The Best Company!

Great People, low pay

Has its benefits...

Administrative Assistant

Excellent company and career

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