Firstsource Solutions Customer Service Advisor reviews

Pay is awful compared to the work and during my time working there, there has been pay issues for myself and other colleagues on a few occasions, then having to wait all most all the time, at least 2 weeks before getting it reimbursed (as pay is every 2 weeks) and sometimes even longer. Higher ups and most management on office floors have no idea what they are doing with the systems, can’t give good advice with questions, often refer to other advisors of a small selection of managers when they are not busy Rewards and incentives are awful for they work asked and abuse taking on the phones. Hours and rotating shift patters are really really bad, say good by to a social life. One weekend off a weekend. No real sense of progression If you have no other job offers try the place out. But if you have other offers or see other jobs you could get, go for that instead.

Lack of staff retainment in their workplace