employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

Firstsource Solutions Customer Service Associate reviews

4.6

97% would recommend to a friend

(125 total reviews)
avatar

Ritesh Idnani

100% approve of CEO

97% positive business outlook

Customer Service Associate employees have rated Firstsource Solutions with 4.6 out of 5 stars, based on 125 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have an excellent working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Customer Service Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

125 reviews
4.0
Aug 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Great people to work with

Cons

Sometimes will have difficult shift patterns

avatar
Firstsource Solutions Response
1y
Thank you for sharing your thoughts on your experience working with us. We're happy to hear that you enjoy working with your colleagues, and we agree that our team is one of our greatest assets. We understand that shift patterns can sometimes be challenging, so we strive to provide fair and flexible scheduling whenever possible. If you'd like to discuss this further, please reach out to your manager or Centre Head. We value your input and are committed to providing a positive work environment for all of our colleagues.
3.0
Aug 14, 2024

good company

Recommend
CEO approval
Business Outlook

Pros

everything is good, salary comes on time.

Cons

everything is fine. nothing is bad about company

avatar
Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. It's great to hear that everything is going well for you at your organization and that you receive your salary on time! Consistent and timely pay is a crucial factor in job satisfaction and financial stability
4.0
May 30, 2024
Recommend
CEO approval
Business Outlook

Pros

there is No Work pressure

Cons

Low salary, not valuable increment

avatar
Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. It's good to hear that the work environment is low-pressure. However, we understand that concerns about salary and increments can be significant. we recognize the importance of fair compensation and are committed to regularly reviewing our policies to ensure they meet industry benchmarks and support employee satisfaction.
Viewing 22 - 24 of 125 Reviews

Glassdoor has 4,369 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.