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Firstsource Solutions

Engaged Employer

Firstsource Solutions CSA - Customer Service Associate reviews

4.2

83% would recommend to a friend

(188 total reviews)
avatar

Ritesh Idnani

88% approve of CEO

86% positive business outlook

Customer Service Associate (CSA) employees have rated Firstsource Solutions with 4.2 out of 5 stars, based on 188 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have an excellent working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

188 reviews
5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good platform for beginners to start there career

Cons

The process is too wide for new bie

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Firstsource Solutions Response
3d
Thank you for taking the time to share your feedback. We are pleased to hear that you consider Firstsource a good platform for beginners to start their careers. Providing employees with opportunities to learn, grow, and build a strong professional foundation remains one of our key priorities.
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Glassdoor has 4,371 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.