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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      4.1

      84% would recommend to a friend

      (4,263 total reviews)
      avatar

      Ritesh Idnani

      91% approve of CEO

      84% positive business outlook

      Ratings by demographic groups

      Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,263 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      2.0
      Jan 17, 2019

      Customer sales advisor

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free sky tv Free broadband

      Cons

      11 hours each shift Poor hygiene

      avatar
      Firstsource Solutions Response
      7y
      Thanks for writing in. Employee wellbeing is of prime importance to us. We will share your feedback with the relevant team.
      1.0
      Jan 16, 2019

      Untrustworthy

      Customer service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team members and other advisors are amazing, I’ve met some lovely people.

      Cons

      Wage is extremely bad, basically a few pence more than minimum wage. The company and the senior management for the TSB contract are corrupt. We, as “advisors”, signed our contracts in March 2018, it’s January 2019 and we still don’t have the contracts. I’ve been made to sign mine twice, they take it back off you and don’t give you a copy. No chance of career progression whatsoever. Straight-up told that my team cannot progress or be moved because our team are “needeld where we are”.

      avatar
      Firstsource Solutions Response
      7y
      Thanks for writing in. we are sorry to know about your experience. At firstsource we certainly do not promote this culture. People centricity being one of our core values, we consider development and engagement of our people as prime. We will look into the matter stated. Do share your contact details so we can get in touch with you to discuss in detail.
      Viewing 3802 - 3804 of 4,263 Reviews
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      ReviewsFirstsource Solutions reviews

      Glassdoor has 4,375 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.