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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(309 total reviews)
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Ritesh Idnani

90% approve of CEO

84% positive business outlook

Reviews by job title

309 reviews

Reviews about "Compensation"

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3.0
Sep 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home, good management

Cons

Low pay, extremely strict clientele rules and inconsistent schedules.

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Firstsource Solutions Response
1y
Hello! Thank you for taking the time to share your feedback. We are happy to hear that you enjoyed your work from home environment and leadsership as we strive to promot a culture of work-life balance and inclusion, even in the remote space. We hear your thoughts on our pay scale, and although we continuously monitor our hourly and salary rates to remain competitive, we value feedback like yours when making pivots in our structures. Although we do adhere to carefully monitored client protocols to ensure protection of confidential data and deliver the best quality of work, even in a fast paced environment, we do our best to ensure all new hires are provided with the necessary tools, resources, and support to assist in regulating challenges that may arise. As a current employee, we encourage you to reach out to your leadership or HR team if there is any concern raising the need for immediate attention or intervention. Thank you again for taking the time to leave a review.
4.0
Aug 29, 2024
Recommend
CEO approval
Business Outlook

Pros

The staff you work with are all very passionate

Cons

The wages are not reflective of the industry

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Firstsource Solutions Response
1y
"Thank you for sharing your thoughts on your experience working with us. It's great to hear that you appreciate the passion of your colleagues. We're proud to have such a dedicated team. We also take your feedback regarding wages seriously. We're always looking for ways to make sure our compensation packages are competitive within the industry. We value your input and are committed to providing a positive work environment for all our colleagues.
5.0
Aug 15, 2024

Very good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance,good administration,good people

Cons

Low salary,constant change technology,no increments

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. It's fantastic that you value work-life balance, good administration, and a positive team environment! These elements are essential for creating a supportive workplace. A healthy work-life balance allows employees to recharge, while effective administration ensures smooth operations and clear communication. We have established a continuous training program that helps employees stay updated with the latest tools and trends. This initiative not only equips our team with the necessary skills but also fosters a culture of lifelong learning and adaptability. We have structured performance review process that includes regular discussions about career progression and salary increments. This approach aims to provide employees with clear pathways for advancement and ensure they feel valued for their contributions.
Viewing 37 - 39 of 309 Reviews

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