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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

84% would recommend to a friend

(4,264 total reviews)
avatar

Ritesh Idnani

91% approve of CEO

84% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,264 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Nov 20, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

The work culture/team is good

Cons

The stress is too much high

3.0
Nov 20, 2025

Middle management

Recommend
CEO approval
Business Outlook

Pros

work fixed hours every month.

Cons

Bad middle management between the client and the recruits

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Firstsource Solutions Response
6mo
Thank you for sharing your feedback. We appreciate you acknowledging the structured work hours maintaining consistency in scheduling is something we aim to provide for better work-life balance. Constructive feedback like this helps us identify where alignment and transparency can be strengthened. We encourage you to have an open conversation with your HR partner or senior manager so that the issue can be addressed effectively.
5.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Collaborative teams, strong leadership support, ample learning opportunities, recognition for achievements, positive work culture.

Cons

Workload can be high during peak periods, but manageable with proper planning and teamwork.

avatar
Firstsource Solutions Response
6mo
Thank you for your thoughtful feedback and for highlighting the strengths of our culture — collaboration, leadership support, learning opportunities, and recognition are pillars we strive to uphold. It’s great to know these efforts are positively reflected in your experience. These phases are part of business cycles, but your recognition of teamwork and planning as key enablers is truly appreciated.
Viewing 391 - 393 of 4,264 Reviews

Glassdoor has 4,376 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.