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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      4.1

      83% would recommend to a friend

      (4,260 total reviews)
      avatar

      Ritesh Idnani

      90% approve of CEO

      84% positive business outlook

      Ratings by demographic groups

      Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,260 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      1.0
      Aug 8, 2014

      Stressful and disfunctional...

      Patient account representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love my co workers. No weekends.

      Cons

      No time for training. Leadership is horrible. Always playing favorites with certain employees. Never get commended on a job well done. No communication between management and reps.

      1.0
      Aug 7, 2014

      Bad, bad, bad.

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can mostly be left alone if that's what you want.

      Cons

      Questions rarely get answered in a timely manner. Supposedly focuses on quality but numerical goals clearly given more importance. One of the most gossipy workplaces I've ever seen.

      1.0
      Aug 5, 2014

      Awful company.

      Value agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good initial training and your well deserved fortnightly pay is the only positive you'll take from this company.

      Cons

      After the initial training the management is a joke. Team leaders who simply do not care and will do whatever they can to get out of work, rolling their eyes if you make a perfectly reasonable request. Pay is often wrong with reluctance to rectify it. You will be hauled out in front of HR to explain yourself for any minor error. Don't see this job as a potential career in any way, just a bit of cash until you can't take it anymore or find something better.

      Viewing 4081 - 4083 of 4,260 Reviews
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      ReviewsFirstsource Solutions reviews

      Glassdoor has 4,371 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.