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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

84% would recommend to a friend

(4,264 total reviews)
avatar

Ritesh Idnani

91% approve of CEO

85% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,264 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Oct 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Shift Pay one way cab

Cons

No increment Not good environment to work

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Firstsource Solutions Response
9mo
Thank you for sharing your feedback. We appreciate your recognition of the shift pay and transportation facilities provided for employee convenience and safety. Compensation reviews are conducted based on both individual performance and overall company results to ensure fairness and alignment with business goals. We strive to foster a positive, inclusive, and engaging workplace culture
3.0
Oct 16, 2025

Company review

Recommend
CEO approval
Business Outlook

Pros

1. Strong recognition & credentials 2.Investment in technology and innovation 3.Opportunities for new entrants / fresher 4.Diverse verticals and global presence

Cons

1.Employee compensation / benefits are often seen as low 2.Competitive pressure and margin risks 3.Career growth / advancement is not always clear or fast 4. Transport are not scheduled on time

avatar
Firstsource Solutions Response
9mo
Thank you for your detailed feedback and for highlighting several of our strengths such as recognition, innovation, opportunities for new entrants, and our global presence across diverse verticals. We truly appreciate your acknowledgment of these efforts. We also note your observations on compensation, competitive pressures, career progression, and transport scheduling. Employee compensation and benefits are reviewed periodically and are performance-linked to ensure fairness and merit-based rewards. We continue to work on enhancing transparency and accessibility of career growth opportunities through our Internal Job Posting (IJP) framework. Regarding transport scheduling, we understand the concern and will review the existing roster process to improve timeliness and communication.
Viewing 466 - 468 of 4,264 Reviews

Glassdoor has 4,377 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.