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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      4.1

      84% would recommend to a friend

      (4,264 total reviews)
      avatar

      Ritesh Idnani

      91% approve of CEO

      85% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Career opportunities

      4.0

      Culture & values

      4.0

      Senior management

      3.9

      Work/Life balance

      3.8

      Compensation and benefits

      Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,264 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      5.0
      Oct 14, 2025

      "Great Team Culture and Learning Opportunities"

      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive and collaborative team environment Flexible work hours and good work-life balance Opportunities to learn and grow professionally HR and leadership are approachable and open to feedback

      Cons

      Training programs could be more structured Communication from management can be inconsistent at times

      avatar
      Firstsource Solutions Response
      9mo
      Thank you for your valuable feedback and for recognizing the supportive team environment, flexible work culture, and openness of our HR and leadership teams. We’re pleased to know you find opportunities for learning and professional growth within the organization. Your feedback will be shared with the respective teams to help us strengthen our development initiatives and ensure clearer, more consistent communication.
      1.0
      Oct 9, 2025

      Terrible company

      Mailroom/data entry
      Recommend
      CEO approval
      Business Outlook

      Pros

      Able to work from home

      Cons

      Extreme micromanagement, no room for growth. You’re not learning any skills. OT notice 1 hr before scheduled time. Unrealistic hourly metrics. You will be a prisoner in your own home. No raises but constant emails about how company has record breaking profits in Q1. 3 people on my team quit on the same day. Change pto policy in the middle of summer when vacations had already been planned and approved. This company doesn’t care about its employees

      1.0
      Oct 8, 2025

      Treated like a child, paid the basic wage

      Energy specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Homework nothing else to be honest

      Cons

      Toxic culture, promotions given to friends if your face fits without due recruitment processes. Crap wage. Higher management do not care they treat staff like they a worthless scum

      avatar
      Firstsource Solutions Response
      8mo
      Thank you for sharing your thoughts. We’re glad to hear you valued the home working option. We also appreciate your feedback regarding culture and management, this is taken seriously and will be shared with the relevant teams as we continue to focus on improving.
      Viewing 475 - 477 of 4,264 Reviews
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      ReviewsFirstsource Solutions reviews

      Glassdoor has 4,377 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.