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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

84% would recommend to a friend

(260 total reviews)
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Ritesh Idnani

91% approve of CEO

85% positive business outlook

Reviews by job title

260 reviews

Reviews about "Management"

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4.0
Aug 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Co Workers and Managers are great. Benefits were great Great work life balance

Cons

The pay could be better.

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Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback. We're happy to hear that you enjoyed your team and experienced a healthy work-life balance as we aim to provide our employees with the means to excel in their career while also enjoying time for personal pursuits and family. We understand the importance of strong management who will support and guide their team as well as a comprehensive benefits plan that will improve our employees' overall quality of life. We're glad that this was displayed in your time with us.
1.0
Jul 19, 2023
Recommend
CEO approval
Business Outlook

Pros

With HMO and dental benefits

Cons

The company and account I'm in is not yet well-established. The management is inefficient, incompetent, unorganized, and not well-trained. Uncompetitive salary-offer and incentives. Salary disputes every cut-off.

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Firstsource Solutions Response
2y
Thank you so much for sharing your experience with us. We understand the importance of providing comprehensive benefits like HMO and dental coverage. By taking care of our employees' health and well-being, we are committed to establish a well-organized and efficient company structure. This includes investing in competent management and fostering clear communication channels to ensure everyone is aligned with the company's goals. We will strive to create a diverse and inclusive workplace where everyone feels welcome and respected. Recognizing the value of my employees, I will strive to offer competitive salaries and incentives. Fair compensation is crucial for attracting and retaining talented individuals. Ensuring accurate and timely payroll is a priority. We encourage you to discuss this with your Manager and HR Manager. We will be happy to support you.
5.0
Jul 11, 2023

Great Job

Recommend
CEO approval
Business Outlook

Pros

Been with FirstSource for under a year and have continued on the same client for my time. The management is supportive and understanding and as long as you communicate they’re also flexible.

Cons

Low pay. Expensive healthcare. No OT.

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Firstsource Solutions Response
3y
Thank you so much for this review. We are committed to creating a work environment where our employees feel supported and understood and are happy to find that you have experienced this within our work culture. Thank you for sharing your thoughts around the company pay, healthcare, and OT structure. We encourage our employees to share their needs and concerns with us so that we can find mutually beneficial solutions. We acknowledge that work-life balance is essential, and we are committed to continuously building and growing our policies and practices in those areas to further sustain our employees' well-being. We appreciate your feedback regarding one-on-one interactions as well, as we are committed to engaging more with our employees and creating space for more connection and engagement opportunities. We encourage our team to voice their opinions and suggestions so that we can continuously improve and provide the best possible work experience for everyone and appreciate you taking the time to share.
Viewing 58 - 60 of 260 Reviews

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