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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(309 total reviews)
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Ritesh Idnani

90% approve of CEO

84% positive business outlook

Reviews by job title

309 reviews

Reviews about "Compensation"

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3.0
Jan 25, 2024
Recommend
CEO approval
Business Outlook

Pros

free equipment paid training nice people

Cons

have not picked up computers post leave long training

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We’re pleased to offer several benefits that contribute to a positive work experience. We understand the importance of ensuring that all equipment, such as computers, is returned promptly after leave. We kindly request that any outstanding equipment be returned at your earliest convenience to help us maintain our inventory and support other team members effectively. Regarding the length of training, we strive to provide comprehensive training to ensure that all employees are well-prepared for their roles.
2.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

There are some very kind, caring people who are very good at their job.

Cons

Benefits are not great and priced ridiculously high. You, as an employee, are micromanaged, to death. Training consists of 8 hours a day, on camera. Leaving to go to the bathroom or turning your camera off for a moment, to address something in your home is not only frowned upon, but will be called out, in front of everyone. Pay is also not great - low end of the scale for this position. Seriously not worth the abuse.

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We are delighted to hear that you have had positive experiences with kind and caring individuals who excel in their roles. It is encouraging to know that there are team members who make a significant impact through their professionalism and compassion. Adhering to schedules is necessary to meet business requirements, but we also want to ensure that our policies are reasonable and considerate of personal circumstances. Our salary structures are designed based on company standards and individual performance. We aim to ensure that our pay scales are competitive within the industry and reflect the contributions and performance of our employees.
3.0
Jan 14, 2024

Ok company

Recommend
CEO approval
Business Outlook

Pros

Loved my team but they don't have a lot of answers for you

Cons

Pay and some supervisors are awful

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We’re glad to hear that you had a positive experience with your team. However, we understand that not having sufficient answers or support can be challenging. Effective supervision is key to a positive work environment. Our support team is available to assist in these situations and provide guidance and resources to help you navigate difficult scenarios effectively. We regularly review our pay structures to ensure they align with industry standards and reflect the contributions of our employees.
Viewing 61 - 63 of 309 Reviews

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