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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,254 total reviews)
avatar

Ritesh Idnani

90% approve of CEO

84% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,254 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

In FSL we have good environment work space While process job confirmation are good

Cons

The appraisal part is very bad and dissatisfied in provider business, it going to be third appraisal in FSL I heard the some same thing will happen as per the previous thing, now a day expenses are going high but there is no improvement in salary, it need to improve and there is no helpfull things in ground level employee Now a day most of company providing two way cabs even in day shift in other company, still FSL didn't provide 2 way cab for night shift employee or atleast can provide food in office to balance their health, in health and day to day work life balance didn't have good benefits and healthy life for ground level employee.

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Delivers excellent performance consistently. Produces accurate and reliable results. Easy to use, even for new users. Saves time and improves efficiency. Provides a smooth and satisfying user experience.

Cons

Some features may require a learning period. Can be more expensive than other options. Limited customization in certain areas. May need regular updates or maintenance.

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Firstsource Solutions Response
1d
Thank you for taking the time to share your detailed feedback. We are pleased to hear that you value the organization's consistent performance, accuracy, ease of use, efficiency, and overall user experience. It is encouraging to know that these aspects have contributed positively to your experience.
5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Place to work - given various roles and opportunities.

Cons

Nothing to add much - there are times when the management becomes rigid.

avatar
Firstsource Solutions Response
1d
Thank you for taking the time to share your feedback. We are pleased to hear that you consider our organization a good place to work and appreciate the various roles and growth opportunities available. Providing employees with diverse career opportunities remains one of our key priorities.
Viewing 70 - 72 of 4,254 Reviews

Glassdoor has 4,365 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.