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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

84% would recommend to a friend

(260 total reviews)
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Ritesh Idnani

91% approve of CEO

85% positive business outlook

Reviews by job title

260 reviews

Reviews about "Management"

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1.0
Aug 31, 2021

Not worth it

Recommend
CEO approval
Business Outlook

Pros

Work from home, supplies equipment

Cons

Poor management, programs don't work half the time, expect quota each day which you can't meet due to programs freezing up or system not working.

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Firstsource Solutions Response
4y
Thanks for writing in. We're happy to hear that you enjoyed the work-from-home facility provided. We care deeply for our employees and always try to make them feel comfortable. We take pride that our leaders support, motivate, and empower every single employee in their teams to accomplish their short-term and long-term goals. Our people are at the center of everything we do, and Firstsource is constantly committed to providing professional technology solutions that can improve employees' productivity. We are taking your feedback and will address the areas we missed in delivering a great experience to you. We hope you had a chance to discuss your concerns with your HR partner or your Business leader during your tenure with us. Wishing you the best with your future endeavors.
5.0
Aug 31, 2021
Recommend
CEO approval
Business Outlook

Pros

Supervisors are awesome and helpful. The pay is great, and they have options for work at home.

Cons

Not enough training other then that I would recommend this job.

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Firstsource Solutions Response
4y
Thank you for your review. As you rightly mentioned, our Managers are strongly focused on supporting employees’ goals for their enriching career at Firstsource. We are glad to know that you were satisfied with the compensation and benefits and the flexibility to work from home. Learning at Firstsource is offered through both the business vertical, as well as Firstsource Academy for leadership and development training. We offer curated and structured training programs: role-based, level-based, domain-based to help our employees’ development. Wishing you the best in your future endeavors.
Viewing 109 - 111 of 260 Reviews

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