employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

84% would recommend to a friend

(261 total reviews)
avatar

Ritesh Idnani

91% approve of CEO

85% positive business outlook

Reviews by job title

261 reviews

Reviews about "Management"

Return to all reviews
5.0
Aug 31, 2021
Recommend
CEO approval
Business Outlook

Pros

Supervisors are awesome and helpful. The pay is great, and they have options for work at home.

Cons

Not enough training other then that I would recommend this job.

avatar
Firstsource Solutions Response
4y
Thank you for your review. As you rightly mentioned, our Managers are strongly focused on supporting employees’ goals for their enriching career at Firstsource. We are glad to know that you were satisfied with the compensation and benefits and the flexibility to work from home. Learning at Firstsource is offered through both the business vertical, as well as Firstsource Academy for leadership and development training. We offer curated and structured training programs: role-based, level-based, domain-based to help our employees’ development. Wishing you the best in your future endeavors.
2.0
Jun 23, 2021

Management or bust

Recommend
CEO approval
Business Outlook

Pros

It pays well and you can work from home.

Cons

There are no higher Technical positions available. No advancement options other than management. Vacation days are abysmal for the line of work. Weekly meetings pulled people off of the phones making a slow day busier than necessary. When I was pulled to train new hires they expected me to work my regular shift on the phones.

Viewing 112 - 114 of 261 Reviews

Glassdoor has 4,380 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.