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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      4.1

      84% would recommend to a friend

      (205 total reviews)
      avatar

      Ritesh Idnani

      91% approve of CEO

      85% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Career opportunities

      4.0

      Culture & values

      4.0

      Senior management

      3.9

      Work/Life balance

      3.8

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      205 reviews

      Reviews about "Career Development"

      Return to all reviews
      3.0
      Oct 20, 2016

      collection agent

      Collection agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is an opportunity to earn a decent income with hard work and focus.

      Cons

      Income.scale is sliding down. Fewer opportunities for advancement than previously.

      avatar
      Firstsource Solutions Response
      9y
      Thank you for taking the time to leave us your feedback. We take into consideration all feedback we receive in order to make sure Firstsource a better place for all of our employees. Firstsource nurtures constant learning amongst all its employees and offers development opportunities at all stages of careers which we make available both on our website and in each of our centres. If you would like to know of current opportunities available at your location, a member of our HR team will be onsite to assist you.
      1.0
      Sep 6, 2016

      Horrible

      Customer support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are flexible on schedules.. Allowing you to change when needed. Otherwise nothing left to say for pros in this category

      Cons

      Management is horrible, little to no pay increase yearly.. Moral is out the window.. And management doesn't try to get it up. If you are not a "token employee" you get no recognition for anything. The whole leadership team needs to be reevaluated and Changed out. No room for growth. Favoritism. I could go on and on.

      avatar
      Firstsource Solutions Response
      9y
      We would like to thank you for taking the time to write this review and I’m sorry to hear about your experience. Your feedback helps us to make Firstsource a better place to work. If you have anything we can do to help remedy your experience, please feel free to drop in and see us or contact us at marketing@firstsource.com and we will get back to you.
      2.0
      Jun 28, 2016

      Ignored and Used

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good team to work with locally. Weekly activities, Challenging job, Helpful support teams, Cool cafeteria, working with young people, busy environment.

      Cons

      If you work in a isolated location, no effort is made to provide training or extend the facilities other centers have. No bonus. and you are ignored. Sub-par facilities. run down workspace

      Viewing 148 - 150 of 205 Reviews
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      ReviewsFirstsource Solutions reviews

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