employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

84% would recommend to a friend

(205 total reviews)
avatar

Ritesh Idnani

91% approve of CEO

85% positive business outlook

Reviews by job title

205 reviews

Reviews about "Career Development"

Return to all reviews
3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

avatar
Firstsource Solutions Response
1w
Thank you for taking the time to share your feedback. We are glad to know of your satisfaction with our company-provided equipment and the working schedule you were provided. Our Procurement and IT team work diligently to provide day-to-day kit delivery and set up support and though scheduling varies by role, we work hard to maintain a workflow that promotes a work life balance and personal wellness. We are sorry to hear of your dissatisfaction surrounding your benefits, pay, and leadership communication. Though we constantly review our benefits and pay structures to ensure that they meet market standards, we understand that not every offering will be satisfactory for all circumstances. We hope that you had a chance to review our free support options and wellness initiatives as our HR team is always available to advise regarding additional resources. We value your remarks regarding your leadership and training as we consistently review our working models to improve our employee onboarding and integration. Thank you again for your review. We wish you the best in your future endeavors.
3.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people. Lots to learn. Rarely slow so days go by quick.

Cons

They waste their talent. Extremely skilled people are laid off or fired only to be replaced by people who have no idea what they are doing. This was a cycle everyone was aware of.

avatar
Firstsource Solutions Response
2mo
Thank you for sharing your candid feedback. It’s encouraging to hear that you had a positive experience with your colleagues and found the environment to be dynamic and full of learning opportunities. A fast-paced workplace with supportive people can make a meaningful difference in day-to-day engagement. At the same time, your concerns around talent management and retention are important. Ensuring that skilled employees are valued and retained, and maintaining continuity in expertise, are critical for sustained success.
5.0
Dec 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance Opportunities for learning and development Supportive colleagues and collaborative culture Flexible work arrangements

Cons

Be honest but constructive Limited career progression High workload during peak times Need for better communication between teams Outdated tools or processes

avatar
Firstsource Solutions Response
6mo
Thank you for sharing such a balanced and thoughtful review! It’s great to hear that you appreciate the work-life balance, learning opportunities, and supportive culture at Firstsource — these are key aspects we continually strive to strengthen. We focus on creating clearer growth paths, investing in digital transformation, and ensuring transparent communication across teams.
Viewing 1 - 3 of 205 Reviews

Glassdoor has 4,377 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.