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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(309 total reviews)
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Ritesh Idnani

90% approve of CEO

84% positive business outlook

Reviews by job title

309 reviews

Reviews about "Compensation"

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1.0
Mar 17, 2020
Recommend
CEO approval
Business Outlook

Pros

A good starter job

Cons

Absolutely everything. The pay is minimal. The expectations where much too high. Leadership was a joke. Supervisors and managers basically had their own melrose place theme going on that they didn’t even try to hide from their employees. Mandatory overtime. No cost of living raises.

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Firstsource Solutions Response
6y
Thanks for writing in. We are sorry to hear that your experience with us has not been a good one. People centricity being one of our core values, we like to ensure we make a great place for everyone to work. Please contact the company by private message so that we can connect with you and better understand your concerns.
4.0
Mar 16, 2020
Recommend
CEO approval
Business Outlook

Pros

really easy work if your good at it. opportunity to work from home.

Cons

minimum wage mandated overtime building is pretty run down and depressing

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Firstsource Solutions Response
6y
Thank you for taking time to write a review on Glassdoor. Since you are a current team member at Firstsource, we would urge you to meet your HR SPOC to discuss your concerns in detail.
2.0
Dec 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits, excellent working conditions and a good bonus structure.

Cons

Very poor management at the first level. Serious disorganization with policies changing day-to-day. Failure to make clear work expectations.

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Firstsource Solutions Response
6y
We appreciate your honest feedback. Listening to our employees and empowering them to share ideas and improvements is something that is very important to us. We will take your feedback and work towards improving the policies. With that said we would also like to inform you that all our policies are clearly explained on the employee portal which is easily accessible to our employee.
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Glassdoor has 4,371 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.