Mar 25, 2026
Firstsource Solutions Customer Service (CSR) reviews
58% would recommend to a friend
Ritesh Idnani
70% approve of CEO
61% positive business outlook
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Customer Service (CSR) employees have rated Firstsource Solutions with 3.3 out of 5 stars, based on 380 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Information Technology industry (3.9 stars).
Reviews by job title
380 reviews
Mar 4, 2026
Firstsource Solutions Response
3moThank you for taking the time to share your feedback. We’re glad to hear that you appreciated the relaxed work environment, flexible work scheduling, and performance-based bonus opportunities. Creating a supportive and flexible workplace for our employees is important to us.
Our compensation and growth opportunities are aligned with company standards, and we continue to encourage employees to make use of available training programs and internal job opportunities (IJP) to support their development.