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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

84% would recommend to a friend

(260 total reviews)
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Ritesh Idnani

91% approve of CEO

85% positive business outlook

Reviews by job title

260 reviews

Reviews about "Management"

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2.0
Jun 20, 2017

Claims Examiner/Auditor/Trainer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Flexible work schedule is the primary benefit. And just recently added more remote work from jobs. - Ability to work on holidays to receive holiday pay & claim pay - Sometimes offer overtime. Usually mandatory OT, but occasional optional OT

Cons

- No room for advancement - High turnover - Many moths thru out the year of no work, or low work volumes. - Inconsisent pay check. You never really know how much check will be each pay period due to inconsistent work volume. - Low matrix pay, sometimes hard audit results that effect your pay scale. - Poor management and they do not want to hear about your changes or suggestions for improvement. -ALL locations suffer from favoritism. You will only be prompted if you are liked within management. So means you must kiss butt to move up. It does not go by your education level or skill level. Even if you have a college degree. They don't care.

3.0
Jun 15, 2017

Firstsource mehhh

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great employee environment with lots of incentives.

Cons

Disorganized management. Needs to be more fluent

2.0
Jun 14, 2017

Eye Opening Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly people, decent pay for a call center

Cons

Considering the work being done, the lack of knowledge of the supervisors on the floor was very scary to me.

Viewing 178 - 180 of 260 Reviews

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