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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

84% would recommend to a friend

(260 total reviews)
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Ritesh Idnani

91% approve of CEO

85% positive business outlook

Reviews by job title

260 reviews

Reviews about "Management"

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1.0
Apr 13, 2017

Avoid

Recommend
CEO approval
Business Outlook

Pros

Pretty decent base pay, no weekends, somewhat lenient attendance policy, generally very easy work to get done, occasional food trucks or other lunch options

Cons

Absolutely horrendous management, took away ability to make your own schedule after many people started the job needing that flexibility, policies constantly changing that make no sense, no opportunity for bonus or other pay increase, takes a year to get any vacation time, fired several people for no good reason.

1.0
Apr 10, 2017

Would give it half a star if it were possible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This job will definitely give you call center experience which is a plus.

Cons

So many cons. All but maybe two of the supervisors sit around and get paid to do nothing except micromanage and braid hair (literally, watched a supervisor braid another supervisor's hair while there were tons of hands up in the air waiting to have questions answered). The HR department is a joke. She is literally there to appease upper management. No support for agents. Pay doesn't compensate for the work done.

Viewing 184 - 186 of 260 Reviews

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