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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

84% would recommend to a friend

(205 total reviews)
avatar

Ritesh Idnani

91% approve of CEO

85% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Career opportunities

4.0

Culture & values

4.0

Senior management

3.9

Work/Life balance

3.8

Compensation and benefits

Ratings by demographic groups

Reviews by job title

205 reviews

Reviews about "Career Development"

Return to all reviews
1.0
May 14, 2014

Total lack of communication

Eligibility supervisor
Recommend
CEO approval
Business Outlook

Pros

Co-workers all get along. Many share the same interests and have become close friends/family almost.

Cons

No communication stemming from upper management to immediate supervisors. No incentives, 2% merit increase only, no room for advancement and no stability. Since it is a vendor, as soon as a contract is terminated, you lose your job. No internal relocating or placement. Honestly, the worst company I've ever worked for!

3.0
Mar 15, 2014

Great if you don't have a life outside of work

Medical claims examiner
Recommend
CEO approval
Business Outlook

Pros

You are paid per claim that you process. If you are a hard worker you will be paid for it. The atmosphere is fairly laid back. You can listen to music all day and tune out the rest of the office which works well when you are trying to process as many claims as possible.

Cons

The management constantly makes promises that they can not keep and the overtime is absolutely ridiculous. You are basically only as good as the number of claims you process. Management is completely out of touch with reality and rarely, if ever,take suggestions from processors. If you are a top producer, any promotion that you get is a pay cut. This leads to sub par processors being promoted to leadership positions.

5.0
Mar 3, 2014

smashing

Customer service associate
Recommend
CEO approval
Business Outlook

Pros

work culture is good n its one big happy family.

Cons

rotational offs apart from that its a excellent company

Viewing 184 - 186 of 205 Reviews
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