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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      4.1

      84% would recommend to a friend

      (261 total reviews)
      avatar

      Ritesh Idnani

      91% approve of CEO

      85% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Career opportunities

      4.0

      Culture & values

      4.0

      Senior management

      3.9

      Work/Life balance

      3.8

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      261 reviews

      Reviews about "Management"

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      2.0
      Dec 26, 2013

      Good learning opportunity, bad future job growth

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Local people are great to work with. Good work/life balance. Helping people with medical bills at no cost to patient.

      Cons

      Limited promotions, low pay, very poor employee morale. Management and HR don't do anything to reward hard-working employees. You may start out going "above and beyond" but since there is no pat on the back or recognition, burn out and a "who cares?" attitude follow quickly.

      3.0
      Jul 31, 2013

      Customer service agent

      Customer service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hourly rate is better than most at €9.50. Easy to make friendships. Management are friendly and mostly supportive. Can climb up the career ladder if wanted.

      Cons

      Not well run. Poor organisation and planning. Will approve holidays and still roster people on. A lot of pressure put on agents to reach time targets when targets are slightly unreachable.

      Viewing 247 - 249 of 261 Reviews
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