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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(309 total reviews)
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Ritesh Idnani

90% approve of CEO

84% positive business outlook

Reviews by job title

309 reviews

Reviews about "Compensation"

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2.0
Jan 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of help from floor managers and even the employees. Fun activities were offered to try and make the work more enjoyable.

Cons

Pay was terrible, no room to move up. Upper management is completely unfair to all employees. Bad communication throughout the whole company.

2.0
Jan 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Average salary for call center jobs

Cons

A couple of months ago they changed their administration in Mexico City from Mexican to India and as soon as that happened they started reducing bonuses, getting excuses for not paying them and reducing costs in all possible ways making it from one of the best jobs I've had in the beginning, to even the worst coffee I've ever tasted, late paychecks, etc.

5.0
Jan 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Firstsource pay wasn’t too great $14 was ok for me since I would be working from home and kids school wasn’t too far so I made it do what I could. I enjoyed working there but the assignment ended

Cons

14 low pay raise wasn’t too much

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Firstsource Solutions Response
1y
Thank you so much for leaving a review of your time with the organization. We are happy to hear that you enjoyed the flexibility of working remotely and the support of your management team. Although we continuously monitor our pay scales to remain competitive, we appreciate your feedback and use information like yours when evaluating our subsequent strategies. We strive to create a workplace where every Firstsourcer can thrive in all key focus areas.
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