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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(126 total reviews)
avatar

Ritesh Idnani

90% approve of CEO

84% positive business outlook

Reviews by job title

126 reviews

Reviews about "Culture"

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2.0
Feb 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Working from home is a plus

Cons

Poor organization and communication Unrealistic expectations

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Firstsource Solutions Response
2y
We appreciate your feedback. We are glad to hear that you enjoyed the overall benefit of your work from home position. We're sorry to hear about your displeasure regarding our organization structure. As we value the work of our Firstsourcers, we aim to provide our employees with a space that encourages a digital first growth mindset in a space that is accountable and organized. Thank you again for your response. We are happy to incorporate any feedback we can when evaluating our process in the future.
3.0
Feb 26, 2024

NA

Recommend
CEO approval
Business Outlook

Pros

Effective business strategies can lead to increased revenue and market expansion. Strong branding efforts can enhance the company's reputation, leading to increased customer trust and loyalty. Implementing cost-saving measures and optimizing operations can improve the company's financial health.

Cons

In the company, they will not provide anything new to learn and grow.

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We’re pleased to offer flexible working hours and a no-pressure environment that allows our employees to maintain a healthy work-life balance. Career development is a priority for us, and we are continuously working on enhancing pathways for employees to progress in their careers. We encourage open discussions about your career goals and are committed to providing the resources, training, and support needed to help you achieve them. Effective business strategies are crucial for driving increased revenue and expanding market presence. By developing and executing strong branding efforts, a company can enhance its reputation, which in turn builds greater customer trust and loyalty. Additionally, implementing cost-saving measures and optimizing operational processes are key to improving the company's financial health. If you feel that there are limited opportunities for new learning and development within the company, we encourage you to share your specific interests and career goals with us. We are committed to exploring ways to enhance professional development opportunities and to provide a more enriching experience for all our employees.
3.0
Feb 23, 2024

Losing its USP of being a people company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture (was), I gained a lot of knowledge and experience during my earlier days

Cons

Not people-friendly and/or empathetic towards the personal situation of its employees

avatar
Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We’re glad to hear that you had a positive experience with our company culture and that you gained valuable knowledge and experience during your earlier days with us. We recognize the importance of being people-friendly and empathetic towards the personal situations of our employees. In response to feedback about our approach, we have implemented several initiatives to improve support for our team members. These include enhancing our employee assistance programs, offering more flexible work arrangements, and providing training for managers to better understand and address personal challenges.
Viewing 25 - 27 of 126 Reviews

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