GameStop reviews

2.9

29% would recommend to a friend

(8,604 total reviews)

Matt Furlong

18% approve of CEO

18% positive business outlook

GameStop has an employee rating of 2.9 out of 5 stars, based on 8,604 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GameStop employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews
4.0
Jul 26, 2008
Recommend
CEO approval
Business Outlook

Pros

It is a fun place to work. Overall there is a great deal of growth in the company and therefore chance for moving up, however you must be able to transfer in order to take adavantage of this. There is a little flexibility in the days that you can take off, but when you do need a certain day off you can expect to be givin the stink-eye.

Cons

Payroll hours. There are a lot of things to do and n ot so many hours to get them completed in. You spend more time away from customers than you would like, instead proccessing the trades,

2.0
Jul 13, 2008
Recommend
CEO approval
Business Outlook

Pros

Employee Discount, and rental benefits. This includes a discount at Barnes and Noble also. You also have some insider knowledge to when games are going to be officially released and any lower level secrets of the gaming industry. If you are in management, this might not be a bad job providing you only have yourself to take care of.

Cons

Low pay, no commission. Give you work schedule at the last minute. Only people who the boss likes will get promoted, not people who are qualified.

4.0
Jun 25, 2008
Recommend
CEO approval
Business Outlook

Pros

The best reasons to work for GameStop are flexible working hours, good employees, better discounts on video games compared to other retailer (woot!), and decent benefits. My store manager is flexible with everyone's working schedule. If you request a day off a couple of weeks in advance, there's a good chance she will not schedule you on that day. Plus, I go to school during the day and she allows enough time for me to do my homework between work without conflicting with my academic needs. The employees I work with are great! There's none of that "stick up the butt" or "pain in the ass" attitude going on and I love it. Everyone is nice and respectful to everyone. We have fun, but get work done. With my last job, everyone had one of the worst attitudes in the world. It's a great change. We get a pretty good discount, %15, off video games and video games accessories. Plus, I have an the Edge discount card which gives me an extra %10 off used games and accessories and %10 more on trade ins. So on an average new title used game, I'm only paying about 2/3 of the value of the game if it where brand new (great for gamers who love to buy games!). Oh, we also get %30 off books at Borders. All in all, GameStop offers a great discount. One of the benefit, but not limited to, working at GameStop is being able to check out used games or DvDs. With this privilege, many employees and I are able to save hundreds of dollars a month. I love it!

Cons

Some of the downsides of working at GameStop are the limited hours, dealing with extremely irate customers, and very limited women (my age) to work with. The GameStop I work at is very limited on hours. As a Game Advisor, you can get anywhere from 10-20 maybe 25 hours a week. It's not the best place to work if you're wanting a job to support your family, but if you just want to work a couple of hours a week for a little extra cash it's great. Dealing with irate customers gets repetitive. Some customers come in angered because their Xbox360 broke after a year or so, their Rock Band won't sync with their system, or something along those lines. The warranty has run out or GameStop cannot help you. Some items clearly say on the box "Do not return this product from where you bought it from. Please contact xxxxx company" or something very similar. I try to help them as much as I can within my power and with my training. Yeah, I'm going to say it but you've probably already noticed. GameStop, at least the one I work at, needs more women employees. Roughly between the ages of 17 and 24, around my age. It's not because I want to stare at them all day so get that out of your mind. It's for social reasons. I like talking to the guys at work, but sometimes you just need someone of the opposite sex to talk to. It's just different talking to a girl oppose to a guy.

Viewing 8596 - 8598 of 8,604 Reviews

Glassdoor has 9,027 GameStop reviews submitted anonymously by GameStop employees. Read employee reviews and ratings on Glassdoor to decide if GameStop is right for you.