GameStop reviews

2.9

29% would recommend to a friend

(8,604 total reviews)

Matt Furlong

18% approve of CEO

18% positive business outlook

GameStop has an employee rating of 2.9 out of 5 stars, based on 8,604 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GameStop employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews
3.0
Jun 4, 2018

Store Manager

Recommend
CEO approval
Business Outlook

Pros

Free games and consoles as a Store Manager. Get to go to conference yearly to check out any new releases of any upcoming video games and products. Building relationships with your customers had to be the best part of this because eventually you get your regulars this way and build rapport with them.

Cons

Lots of work, very few hours to assign to your staff as far as payroll goes and the higher ups are always on your case if you are not exceeding your sales and goals everyday. Management really doesn't care about their employees are just want to always see results. Low pay for the amount of stress that you receive being in a high pressured situation at all times. You work hard and receive nothing in return of the hard-work. No great feedback at all from managers or feeling "rewarded"

3.0
May 16, 2017
Recommend
CEO approval
Business Outlook

Pros

I loved my co-workers. They were some of the best people I've ever met. My manager was also great. He would go above and beyond for us and our customers.

Cons

- Pay. I was "full-time" meaning I worked over 30 hours, but the benefits were awful. I was also in "management," but I made less than people working at Sheetz. -No PTO or vacation -Poor company ideals. The Circle of Life is the Circle of Death. When Amazon offers 20% off new titles you don't have to leave the House to get, why bother? I mean, sure, Gamestop does have used (pre-owned) games, but let me tell you, Amazon and other retailers are still cheaper. - Hours fluctuate. A lot. I would work 39 hours (never 40 that's over time) one week and then 10 the next. -Benefits, what are those? You get zero benefits - nothing. I was a SGA and would be responsible for the entire store for days on end, but heaven forbid I get paid jury duty or dental.

3.0
May 8, 2017
Recommend
CEO approval
Business Outlook

Pros

The great part about Gamestop are the products you sell. If you love video games, its hard NOT to be excited. New games, new technology, new accessories to hype up. I loved being genuinely excited about the things I sold. My teammates became some of my best best friends, and we had a blast. Sales Conference was always awesome. Free trip, food, consoles, games, and a mini E3 type conference just for the store managers. Sales conference is the main thing I miss about Gamestop honestly.

Cons

My district manager neglected my store. I rarely received DM visits, and when I did... he would pick me apart. There were lots of inconsistencies with the communication we would receive on the store level. The RD would give different directives than our DM, and it just became confusing. There are never enough store hours to hand out, especially during holidays. Once I hit the SM level, there was no where to go. I didn't want to wait around 10+ years only to eventually make 44k a year and be stuck. You have to play politics to move up to an area manager, or DM. I decided to leave for higher pay and to be developed professionally and personally. Gamestop isn't a company to work for your whole life, then retire from.

Viewing 10 - 12 of 8,604 Reviews

Glassdoor has 9,027 GameStop reviews submitted anonymously by GameStop employees. Read employee reviews and ratings on Glassdoor to decide if GameStop is right for you.