GoCanvas reviews

3.4

57% would recommend to a friend

(148 total reviews)

Viyas Sundaram

75% approve of CEO

49% positive business outlook

GoCanvas has an employee rating of 3.4 out of 5 stars, based on 148 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GoCanvas employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

148 reviews
2.0
Nov 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Used to love working here. The people are great, even though everyone notable has left/been terminated by this point due to the K1 acquisition

Cons

- Toxic and frustrating work environment entirely dominated by politics and favoritism - Ridiculous salary gaps even though the CEO "assured everyone they did a salary audit and it's even" (it is not) - Inadequate sales training - A WFH policy you can't actually use - Your product/company feedback goes nowhere unless it's related to something that can otherwise "improve" a failing company culture like suggesting company lunch potlucks - Leadership has little understanding of the business and their decisions reflect this on the daily

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GoCanvas Response
6y
Hey there, thanks for taking the time to share your experience with the Glassdoor community. We appreciate all feedback, especially the constructive comments that help us improve. I'm glad you once enjoyed your experience here at the beginning of your tenure, and I'm sorry to hear that the end of your tenure saw your attitude change. We would agree that our sales training was not where we wanted it to be. Our goal is that all GoCanvas sales team members develop into fantastic salespeople, not just skilled in selling GoCanvas products. To that end we have implemented 3 different sales training initiatives so far this year, to rave reviews from the team. I'm sorry to hear you felt unable to use our WFH policy, it is open to everyone, as are our pot-lucks - that have been a part of our culture since 2014. However we must agree to disagree on your assessment of pay gaps - for the same role and experience, our team members are paid equally. I would agree with you that there have been some changes since our partnership with K1. The injection of expertise and best practices has helped us all elevate our game. It really is very exciting. For some team members who aren't interested in this next phase of the scaling journey, or those who prefer a less dynamic and accountable environment, the transition has been difficult. Some team members are now working with other companies as a result and we wish all our GoCanvas alums well. Thanks again for your feedback. We wish you well in your future career.
1.0
Feb 19, 2020

RUNNNN

Recommend
CEO approval
Business Outlook

Pros

- Snacks - Coworkers (seems like a lot of the good ones are leaving now) - CEO - I got some experience at GoCanvas and recruiters from other companies that offer more competitive pay are now reaching out

Cons

Where do I begin: - K1 (ruined company culture but I almost don't blame them because their whole goal is to trim as much "fat" as possible and then resell. They have no reason to care for the employees livelihood and happiness. That is what the GoCanvas leadership should be doing) - New pay structure does not incentivize us - Tiny amount of equity so even if we are successful it doesn't amount to much - HR tries to spin everything as a positive (90% sure some of these positive reviews are made directly by our HR team) - Everyone expects to get fired - Top performers both in mid management and regular employees are jumping ship - CRO is a micromanager with no real experience with sales (the rumor mill is saying that he's gunning for the CEO job)

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GoCanvas Response
6y
Thank you for providing your direct feedback, and I'm sorry you are not enjoying your experience at GoCanvas currently. It's with transparent notes like these that we can get together as a leadership team and try to address the core challenges our employees are facing in order to make them feel and be successful day in and out inside these walls. Change is often difficult, but it should feel like an exciting journey we are all on together for the most part! I can certainly sympathize if most days it does not feel this way, and again thank you for highlighting these points as we work towards improving them to ensure everyone feels included on our collective journey towards helping current and future customers find efficiencies within their business.
2.0
Oct 3, 2019

Company Culture is Gone

Recommend
CEO approval
Business Outlook

Pros

Teammates and product are great.

Cons

New leadership is awful. Company has completely changed and culture is falling apart. Fear is rampant and everyone is just waiting to be the next person let go.

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GoCanvas Response
6y
Hey there, thank you for taking the time to share your experience on Glassdoor. I see that you are an existing team member, so I encourage you to share your observations with me in the office. As you know, the culture here and the experience of our team members is incredibly important to us, and I would love to dig in with you to understand your experience, with a view to improving it. The data we currently have from the team from our engagement surveys suggest that our executive team is well thought of and approved of by the team, so I would be particularly interested in your perspective. For obvious reasons, we will never break confidence and share the details of someone's career and development discussions with their team lead or the company. I can say that the team member to whom you are referring, had engaged in discussions about their future career aspirations, fit for the role and their future for a period of 6 months. We are saddened when any of our team members experience a loss and we expressed our sadness to the team member in question directly and by sending flowers to their father's funeral. Feel free to chat with me in the office. Thanks, Rae
Viewing 4 - 6 of 148 Reviews

Glassdoor has 152 GoCanvas reviews submitted anonymously by GoCanvas employees. Read employee reviews and ratings on Glassdoor to decide if GoCanvas is right for you.