Greenway Health reviews

2.9

29% would recommend to a friend

(1,080 total reviews)

Richard Atkin

40% approve of CEO

25% positive business outlook

Greenway Health has an employee rating of 2.9 out of 5 stars, based on 1,080 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Greenway Health employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Apr 8, 2022
Recommend
CEO approval
Business Outlook

Pros

No set limit to time off requests.

Cons

- Managers take any opinions given that don't match company talking points as misconduct - Company leadership is trying to create a cult of alternate reality where the company is doing great and everything is ok when the exact opposite is true - All discussions are about increasing profits and reducing costs, no acknowledgement of the nightmare toxic work environment that employees have to deal with - Managers are throwing out new projects weekly, while at the same time current projects and systems are understaffed and plagued with problems - The only people willing to apply for jobs are undesirable in one or more ways, but the salaries being offered are so low that's all we can get - A new performance review system was introduced that requires employees to submit weekly detailed descriptions of what they have accomplished. Meanwhile we all have to attend back to back meetings with no breaks in between and have to work overtime (unpaid) to get our regular work tasks done - People are resigning from key positions every week. Not just one person per week, but one person per department per week. And the company takes no actions to reduce the burden that all creates for the people willing to stay. They just tell us in Talent to hire replacements, but the senior leaders know it will be months, if that, before someone is hired. - Some of the people we end up hiring are so unskilled that we don't given them proper job titles, we just name them after the department. For example, "Talent Specialist". They are also doing this because they need to be able to tell people to work in areas that they are not qualified for when more people resign. - The previous CEO, who everyone liked working with, was always present and spoke directly and openly with employees. He even met with employees on their first day. The new CEO is permanently out to lunch. - In the new CEOs statements (presented by other people), he is always trying to maintain the false image of company success that he presents to clients. "Fake it till you make it" is the new company mission statement.

avatar
Greenway Health Response
4y
Our goal is to create an environment where employees feel they can speak openly with their managers, and these discussions may cover workload or other aspects of employment. We do hear from employees who appreciate opportunities for training, education, and professional advancement.
1.0
Mar 30, 2022
Recommend
CEO approval
Business Outlook

Pros

None that I can think of.

Cons

- Aggressively offshoring good paying American jobs to India right now - Forcing the current American employees to train their replacements - All departments are understaffed, causing most employees to be overworked - Every decision is based on saving money, according to the CEOs own All-Hands calls - Currently trying to force employees back into the office even though CDC is predicting a new COVID wave - Super high turnover company wide, meanwhile the HR executive just jokes about it. - Executives are self-involved and seem to not care about horrible employment conditions and dismal company outlook - Salaries are 10-30 percent below national average company wide - Employees are treated like firewood to be burned for increased profits - No respect is given to well educated, experienced employees; managers do whatever they feel like - No information is shared across departments and no major decisions are clearly communicated - Almost no money is spent on providing employees with the hardware or software they need to do their jobs. People are forced to buy their own licenses! - The software development team is not held accountable to collaborate with downstream departments, or to even document their work - People are expected to understand technical software development concepts and terms without any training - Employees are forced to join office party meetings and talk about their personal life with no option to opt-out.

1.0
Oct 14, 2021

Does not care about employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, most managers are cool

Cons

Pay is average compared to other same positions. Employees are spread way too thin. Company continues to increase the amount they are outsourcing to India at the expense of loyal employees and customer satisfaction. Speaking particularly of greenway revenue services- they have continuously piled more and more work onto the employees. It got to the point that we were all basically doing a managers job x2 but they refused to change our titles, give us any kind of pay raises or helpful training. After years of outsourcing more and more to India, all the while promising us our jobs were safe, they decided to wake up and fire most of us all in one day. Some employees had been there for 5, 10, 20+ years. Loyal, hard working employees who rolled with the many punches and put up with greenway not appreciating us. Some with kids and being the only income source. Clients are suffering as well with the employee turnover rate being so high. A greenway employee will be thrown onto a new client, without proper training or any time to get the work done, then be fired before even handing over information to the next ones.

avatar
Greenway Health Response
4y
Thank you for your review of Greenway Health. Our top priority is the success of our clients — to enhance their experience and provide new services to them. We opened our office in Bangalore, India, as part of that commitment, and our U.S. and India teams have been working together to improve the client experience. We encourage employees with questions about career development, workload, or the company overall to speak with their manager or with a member of the Talent team.
Viewing 7 - 9 of 1,080 Reviews

Glassdoor has 1,138 Greenway Health reviews submitted anonymously by Greenway Health employees. Read employee reviews and ratings on Glassdoor to decide if Greenway Health is right for you.