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Greenway Health

Part of Vista Equity Partners

Engaged Employer

Greenway Health reviews

2.9

29% would recommend to a friend

(1,080 total reviews)

Richard Atkin

40% approve of CEO

25% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Work/Life balance

2.8

Compensation and benefits

2.7

Culture & values

2.6

Career opportunities

2.4

Senior management

Greenway Health has an employee rating of 2.9 out of 5 stars, based on 1,080 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Greenway Health employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

1K reviews
2.0
May 3, 2020

Once a wonderful company but now too unstable.

Principal software engineer
Recommend
CEO approval
Business Outlook

Pros

Great colleagues/friends. Working in Health sector a plus.

Cons

NOTE: This my honest perspectives in hope to help future employees. Communication to me were lacking so I might have a few things wrong. - Changes: Greenway went through a lot of changes the last 3-4 years. At first it looked like an aggressive move towards future platforms but then it seems like legal challanges pivoted priorities back to legacy. And now it's mostly about surviving. - Lack of product vision: It is like there is no ownership in getting the overall product vision defined and communicated. A big next platform initiative were rushed with very little Product/Business planning and did not end well. - Constant priority changes: Constantly had to change gears. Today's important work get's shelved so to deal with a crises. Urgency frequently trumped strategy. - Layoffs: Layoffs in IT is a given as you adapt to markets and demand. But there is no reason not to be honest and not to strive for transparency. One layoff wave at Greenway come during the "Carrollton to Tampa move". A lot of folks were asked to move in order to keep their jobs. Greenway communicated it as not being a big layoff but very well knowing that only a few will opt to move. I still have the visual of an executive breaking the horrible news and then minutes afterwords stood there with two thumbs up and a smile. In Carrolton where a lot of loyal employees just realized they lost their livelihood. - Legal issues a distraction : Just google "9/sore-point-allegations-of-fraud-in-the-electronic-health-records-market" - Benefits: Not so good.

avatar
Greenway Health Response
6y
Thank you for sharing your feedback on Greenway Health. We have undergone many changes in the last several years, as you mentioned. This included the unification of operations in Tampa in 2017. As part of that initiative, we did offer impacted employees the option to move to Tampa with relocation assistance. As far as priorities, our top priority is the success of our customers. We aim to deliver technology, services, and partnerships that support them and enable their success, and this does require us to change gears and adapt as circumstances change. We are sorry to hear of the experience you described — we value open, transparent communication in all aspects of our business.
2.0
Nov 1, 2017

Too Much Change

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Used to have some pros before the merge with Vitera, then it went downhill fast

Cons

If you are not from Vitera initially you are shrugged off. The former Greenway was a much better company before the merge with Vitera. It is very cliquey. All the benefits changed for the worse. Stay away!

avatar
Greenway Health Response
8y
Thank you for your feedback. We are sure it was a difficult time when three distinct cultures were brought together four years ago. Much has changed and will continue to change, including a new set of values we are living by. These values and the decisions to exit leaders and employees who don’t live them is transforming the organization. We have focused on training leaders through our new Whisper courses as well as new manager courses, which focus extensively on transforming their relationships with employees. All employees should feel valued and we stress to all people leaders the importance in making personal connections with each member of their teams. Leaders are expected to conduct 1:1, team, and career path meetings with all employees. These are all great places to provide feedback. Your Talent Management professional is another place to transparently share concerns. Take advantage of these opportunities to share what is true for you. We will learn and grow together!
1.0
Nov 23, 2021

A company run into the ground due to incompetent management

Senior systems engineer
Recommend
CEO approval
Business Outlook

Pros

Great coworkers (at least in my department), Fantastic direct manager and director

Cons

Compensation severely below market average, Insurance is so bad I question if it can even be called insurance, Company refuses to staff proper numbers causing severe overwork and burnout, HR and upper management will lie non-stop to you, Upper management is grotesquely out of touch to where I truly question if it is extreme incompetence or intentional malfeasance, Completely unethical management, Constant layoffs and currently offshoring a significant number of jobs to India, Pretty much any decision owning equity firm is involved in is 100% certain to be a poorly made decision with absolutely zero insight.

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Greenway Health Response
4y
Thank you for your feedback on Greenway Health. We are sorry to read your comments about workload, compensation, and management. In general, we encourage employees to raise any concerns with their manager or Talent Management Business Partner. They may also share concerns about workplace issues using the ethics and compliance hotline or mobile app, anonymously if preferred. We strive for open communication, and we want employees to feel comfortable raising concerns and asking questions.
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