Question 1

Is H&R Block a good company to work for as a Customer Service Professional?

Accepted Answer

Customer Service Professional professionals working at H&R Block have rated their employer with 4.2 out of 5 stars in 69 Glassdoor reviews. This is a higher than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Customer Service Professional Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Customer Service Professional interview questions at H&R Block.

Question 2

Does H&R Block pay Customer Service Professional employees well?

Accepted Answer

Customer Service Professional professionals rate their compensation and benefits at H&R Block with 1.5 out of 5 stars based on 69 anonymously submitted employee reviews. This is 66.7% worse than the company average rating for salary and benefits. Find out more about Customer Service Professional salaries at H&R Block.

Question 3

What are the top reviewed jobs at H&R Block?

Accepted Answer

Tax Associate (683), Tax Professional (442), Tax Preparer (377), Receptionist (275), Seasonal Tax Preparer (234), Tax Specialist (204), CSP - Client Service Professional (202), Front Desk Receptionist (200), Associate Team Leader (167), Customer Service Representative (152), Client Service Professional (141), FIRST YEAR TAX PROFESSIONAL (136), Tax Consultant (124), Office Manager (122), Tax Advisor (91)

Question 4

What are the pros of working at H&R Block according to real employee reviews?

Accepted Answer

"The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 447 reviews)); "I don't know how they do it but working at H&R Block is genuinely enjoyable and I've met so many great people there." ((in 443 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 406 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 201 reviews)); "Great coworkers and corporate kept you very in the know" ((in 195 reviews))

Question 5

What are the cons of working at H&R Block according to real employee reviews?

Accepted Answer

"only that the Pay is low and client tax fees are too high even for simple taxes" ((in 858 reviews)); "No benefits besides PTO and lack of full" ((in 258 reviews)); "Poor management and severely understaffed" ((in 250 reviews)); "Low salary and the grow expectations are limited." ((in 133 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 80 reviews))

H&R Block

H&R Block Customer Service Professional reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Customer Service Professional

Customer Service Professional

Don't bother

Jobs at H&R Block

H&R Block reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at H&R Block

H&R Block reviews FAQs