H&R Block Customer Service Professional reviews

4.2

99% would recommend to a friend

(69 total reviews)

Curtis Campbell

Not enough data to show CEO approval

84% positive business outlook

Customer Service Professional employees have rated H&R Block with 4.2 out of 5 stars, based on 69 company reviews on Glassdoor. This indicates that most Customer Service Professional professionals have an excellent working experience there. H&R Block is rated 22% above average by Customer Service Professional professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

69 reviews
3.0
Sep 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Great temporary work while looking for other work. Free tax preparation. Training was minimal in the beginning but the job got easier as manager helped with questions as they came up.

Cons

Temporary, seasonal work what is hard to transfer skills to other work. The pay seemed low for the amount of work involved. Often worked long days, after closing.

4.0
Jul 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule. Good training, some of which is paid. Opportunity for advancement. Great coworkers. Nice work enviroment. Supportive supervisors/managers. Interesting and challenging work. Great place to gain some experience or make extra money if you have another job. Managers work year round.

Cons

Starting salary is pretty low. It's not hidden from you, and the incentive is that you make more as you make more as you continue to grow your client list, become able to work faster, and to do more complex returns.

Viewing 52 - 54 of 69 Reviews

Glassdoor has 8,693 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.