Is H&R Block a good company to work for as a CSP & Receptionist?

CSP & Receptionist professionals working at H&R Block have rated their employer with 2.5 out of 5 stars in 18 Glassdoor reviews. This is a lower than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open CSP & Receptionist Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked CSP & Receptionist interview questions at H&R Block .

Does H&R Block pay CSP & Receptionist employees well?

CSP & Receptionist professionals rate their compensation and benefits at H&R Block with 2.7 out of 5 stars based on 18 anonymously submitted employee reviews. This is 10.5% worse than the company average rating for salary and benefits. Find out more about CSP & Receptionist salaries and benefits at H&R Block .

What are the top reviewed jobs at H&R Block?

Tax Associate (677) , Tax Professional (441) , Tax Preparer (374) , Receptionist (275) , Seasonal Tax Preparer (233) , Tax Specialist (203) , CSP - Client Service Professional (200) , Front Desk Receptionist (200) , Associate Team Leader (166) , Customer Service Representative (149) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (135) , Office Manager (122) , Tax Consultant (122) , Tax Advisor (90)

What are the pros of working at H&R Block according to real employee reviews?

"The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 454 reviews)); "Great for people who want to work part time in the season without a lot of commitment year round." ((in 442 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 419 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 212 reviews)); "Great coworkers and corporate kept you very in the know" ((in 194 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"Low pay and they don't like to work with you on the hours you prefer to work" ((in 877 reviews)); "Poor management and severely understaffed" ((in 253 reviews)); "No benefits and the program they use isn’t easy to learn" ((in 250 reviews)); "Low salary and the grow expectations are limited." ((in 135 reviews)); "upper management does not care" ((in 82 reviews))

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H&R Block

H&R Block CSP & Receptionist reviews

2.5

59% would recommend to a friend

(18 total reviews)

Curtis Campbell

Not enough data to show CEO approval

47% positive business outlook

Ratings by category

4.5

Diversity & inclusion

3.8

Work/Life balance

3.8

Senior management

3.4

Culture & values

3.3

Career opportunities

2.7

Compensation and benefits

CSP/Receptionist employees have rated H&R Block with 2.5 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most CSP/Receptionist professionals have an average working experience there. H&R Block is rated 27% below average by CSP/Receptionist professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

18 reviews

2.0

Apr 16, 2026

Friendly staff, but training lacks consistency

Csp/receptionist

Recommend

CEO approval

Business Outlook

Pros

Most of the staff are friendly

Cons

The training was inconsistent amongst the staff

4.0

Apr 26, 2024

Great Place to Work, Minus Tech issues

Csp/receptionist

Recommend

CEO approval

Business Outlook

Pros

Flexible scheduling Good management Always something to do Never boring Positive work environment Opportunities for growth Work/Life balance

Cons

Tech issues. So. Many. Tech. Issues. Horrible tech support Customer service (angry/difficult clients) Base pay is minimum wage

5.0

Feb 24, 2024

This is a Great Place to Work

Csp/receptionist

Recommend

CEO approval

Business Outlook

Pros

Flexible scheduling, lenient scheduling, biweekly pay.

Cons

Low Pay, not remote, only seasonal.

Viewing 1 - 3 of 18 Reviews

Jobs at H&R Block

Arlington Heights, IL

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H&R Block

H&R Block CSP & Receptionist reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Friendly staff, but training lacks consistency

Great Place to Work, Minus Tech issues

This is a Great Place to Work

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