H&R Block reviews

3.8

72% would recommend to a friend

(617 total reviews)

Curtis Campbell

72% approve of CEO

60% positive business outlook

Reviews by job title

617 reviews

Reviews about "Culture"

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4.0
Aug 10, 2015

First Year Tax Preparer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training was very good. I gained respect in my family for my knowledge of taxes. I had great respect and affinity for my manager, she was knowledgeable and approachable. The other tax preparers were knowledgeable and easy to get along with.

Cons

The pay was minimum and the hours were limited. After the tax season was over, the next supervisor said do not bother me; follow the system. Many tried but could not get the incorrect local fax number changed on our business cards. Even with that H&R Block had many good people doing a good job for their clients; that is good business. Many tried but could not get the incorrect local fax number changed on our business cards.

4.0
Aug 6, 2015

Master Tax Advisor

Recommend
CEO approval
Business Outlook

Pros

Reliable season employment. Year around support

Cons

Communications downward are somewhat limited.

1.0
Jul 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Used to be one of the best company's to work for in America because they had a family atmosphere, and really cared about their employees and clients.

Cons

CEO has mandated that all employees have, and use the company's debit card "Emerald Card", or be terminated, even in States that this action was prohibited by Starte law. The company needs to be investigated by the Federal Trade Commission as well as the State Commissions as the District General Manager's were forced by the Regional Director's, under the guidance of the Market Vice President's, through the CEO to ensure that all employees in their District's got an "Emerlad Card' or be subject to termination. Also, in May 2015, after the tax season, the company terminated employees who did not have their taxes completed by H&R Block. Married employees, whose spouses were having their taxes done outside of the company, were forced to choose between filing "married filing seperately", or convince their spouses to have their taxes done at H&R Block. Those that did not comply with this CEO's directive, were fired. In some cases these employees had been with the company from 7 to 20 years. Company's Sr. management, CEO, Market Vice Presidents from the East Coast and Central Markets do not possess the higher education levels necessary to be in their positions, and are self serving egotistical, managers. Neither of them have advanced degrees in business for people you would expect to be responsible for over 66% of the company's US operations. Anyone who goes against the grain is ostrcized, and written up to silence them. The company has grown far away from the values that the Founder's, Henry and Richard Bloch, stood for in treating their employees with respect.

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