H&R Block Tax Professional/Client Services reviews

3.4

76% would recommend to a friend

(536 total reviews)

Curtis Campbell

75% approve of CEO

54% positive business outlook

Client Services/Tax Professional employees have rated H&R Block with 3.4 out of 5 stars, based on 536 company reviews on Glassdoor. This indicates that most Client Services/Tax Professional professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Client Services/Tax Professional professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

536 reviews
3.0
May 18, 2013
Recommend
CEO approval
Business Outlook

Pros

Traditional culture is about really caring about clients on a personal level, not just getting their taxes done. They throw in a lot of things for free. It feels good to get to truly help people.

Cons

Middle management is more concerned with not being fired than about running the business. They drop like flies. Union style culture where the elderly experienced tax pros will go as far as to hide client information on clients they don't even have time to complete on time to prevent other tax pros from completing them. Experienced tax pros at war with corporate culture. Health insurance turned out to be non-existant, waste of money.

3.0
Dec 29, 2012
Recommend
CEO approval
Business Outlook

Pros

I enjoy working with clients and the flexibility the work brings.

Cons

The commission structure favors experienced and established tax professionals and discourage new ones, especially if you can't put in more than 25 hours in.

3.0
Oct 29, 2012

Nice people to work with.

Recommend
CEO approval
Business Outlook

Pros

People in my office have been very helpful and the training is good. Flexible working hours.

Cons

low wages for work that can be high stress

Viewing 523 - 525 of 536 Reviews

Glassdoor has 8,695 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.