H&R Block Client Services Professional and Receptionist reviews

4.8

94% would recommend to a friend

(62 total reviews)

Curtis Campbell

Not enough data to show CEO approval

49% positive business outlook

Client Service Professional (Receptionist) employees have rated H&R Block with 4.8 out of 5 stars, based on 62 company reviews on Glassdoor. This indicates that most Client Service Professional (Receptionist) professionals have an excellent working experience there. H&R Block is rated 40% above average by Client Service Professional (Receptionist) professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

62 reviews
5.0
Jun 30, 2010
Recommend
CEO approval
Business Outlook

Pros

I really enjoyed the people that I worked with. Everyone was friendly and helpful which is a big plus. I also enjoyed working with clients and making sure things ran smoothly.

Cons

I didn't like the fact that we had to clean the bathrooms. The corporate office would make silly chances in protocol mid-tax season which caused a lot more work for the CSPs. I don't think they really knew what it was like to be a an office. I did like my particular office though.

5.0
Feb 6, 2010
Recommend
CEO approval
Business Outlook

Pros

Pay is average or a little above average for duties. Store manager is reasonable in time off requests and scheduling.

Cons

In office training could be better. There is 15 hours of classroom training but just about every subject ended with "Well, ask your Office Leader how they want it done". Filing is a little disorganized, could just be my location though.

Viewing 58 - 60 of 62 Reviews

Glassdoor has 8,693 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.