Is H&R Block a good company to work for as a Client Services Professional and Receptionist?

Client Services Professional and Receptionist professionals working at H&R Block have rated their employer with 4.8 out of 5 stars in 62 Glassdoor reviews. This is a higher than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Client Services Professional and Receptionist Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Client Services Professional and Receptionist interview questions at H&R Block .

What are the top reviewed jobs at H&R Block?

Tax Associate (681) , Tax Professional (442) , Tax Preparer (376) , Receptionist (275) , Seasonal Tax Preparer (234) , Tax Specialist (204) , CSP - Client Service Professional (202) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (151) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (136) , Tax Consultant (124) , Office Manager (122) , Tax Analyst (91)

What are the pros of working at H&R Block according to real employee reviews?

"I don't know how they do it but working at H&R Block is genuinely enjoyable and I've met so many great people there." ((in 454 reviews)); "The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 448 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 411 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 208 reviews)); "The chance to get flexible schedule was definitely a good thing." ((in 195 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"only that the Pay is low and client tax fees are too high even for simple taxes" ((in 869 reviews)); "No benefits besides PTO and lack of full" ((in 258 reviews)); "Poor management and severely understaffed" ((in 253 reviews)); "Low salary and the grow expectations are limited." ((in 130 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 79 reviews))

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H&R Block

H&R Block Client Services Professional and Receptionist reviews

Item: H&R Block
Rating: 5
Author: Client Services Professional and Receptionist

4.8

94% would recommend to a friend

(62 total reviews)

Curtis Campbell

Not enough data to show CEO approval

49% positive business outlook

Ratings by category

4.9

Diversity & inclusion

4.8

Culture & values

4.8

Work/Life balance

4.0

Senior management

4.0

Career opportunities

3.1

Compensation and benefits

Client Service Professional (Receptionist) employees have rated H&R Block with 4.8 out of 5 stars, based on 62 company reviews on Glassdoor. This indicates that most Client Service Professional (Receptionist) professionals have an excellent working experience there. H&R Block is rated 40% above average by Client Service Professional (Receptionist) professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

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Reviews by job title

62 reviews

4.0

Jan 27, 2010

Good job for a student.

Client services professional and receptionist

Recommend

CEO approval

Business Outlook

Pros

Excellent place to get challenging customer service experience. Also, the training system was effective and management was understanding when training you with a new task.

Cons

Pay was average at best and the notice of when the temporary position was ending was very short. I saw a ton of paper being used.

5.0

Jan 16, 2010

H&R Block

Client services professional and receptionist

Recommend

CEO approval

Business Outlook

Pros

Career advancement, Resume Builder, Great for Entry-Level Skill Building, Very Flexibile Hours, Meet New People, Marketing Opportunities Available for Extra Hours and Professional Enviornment

Cons

Can be a bit un-organized depending on the office, the pay is quite low for CSP's and Receptionists, must re-apply for positions and are only available during tax season (January-April).

Viewing 61 - 62 of 62 Reviews

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H&R Block Client Services Professional and Receptionist reviews

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Good job for a student.

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