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      H&R Block

      Engaged Employer

      H&R Block reviews

      3.8

      71% would recommend to a friend

      (7,081 total reviews)

      Curtis Campbell

      71% approve of CEO

      60% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Work/Life balance

      3.8

      Culture & values

      3.6

      Senior management

      3.5

      Career opportunities

      3.0

      Compensation and benefits

      H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      4.0
      Nov 19, 2018

      Prior tax pro & receptionist

      Homemaker
      Recommend
      CEO approval
      Business Outlook

      Pros

      *seasonal work during winter months *summers optional if chosen by management however can take summers off which is great for moms of school aged kids like me *you can work as many or few hours as you like * if you start as receptionist can take the tax class to become a tax pro for only a $5.00 one time fee. * awesome training and resources * bonus check at end of tax season * hourly pay during tax season

      Cons

      *only seasonal for those looking for more pernament year round work * starting pay for first year tax pros is only min wage and no bonus check first year * alot of hours staring at computer screen during peak times I worked a 14 hour day last day of tax season and 80+ hours a week during peak times which is few weeks during February and April * required to help with marketing which involves setting up tables at local venues and hand out marketing materials

      2.0
      May 5, 2020

      High pressure, micro-managed enviroment

      District general manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Off season is easy. Unlimited PTO if you have a supportive manager.

      Cons

      Very little on boarding training. Disconnect from corporate to field team, senior leadership out of touch with reality of declining business. Nitpicking, micromanaging, mistrust and lack of planning make a chaotic and negative work environment. Poor pay and confusing draw pay for front line employees. High turnover in all employee groups including retail managers. Many systems and process simply do not work. Unrealistic goals for both client count and revenue goals. Finance projections and analysis more often wrong then right. Antiquated equipment. Tax preparation fees are expensive, and consumer information is not adequality protected. No work life balance in recruiting, training and tax season, but that is only 6-7 months a year. Very high pressure, command management atmosphere.

      Viewing 7 - 9 of 7,081 Reviews
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      ReviewsH&R Block reviews

      Glassdoor has 8,648 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.