H&R Block reviews

CEO has mandated that all employees have, and use the company's debit card "Emerald Card", or be terminated, even in States that this action was prohibited by Starte law. The company needs to be investigated by the Federal Trade Commission as well as the State Commissions as the District General Manager's were forced by the Regional Director's, under the guidance of the Market Vice President's, through the CEO to ensure that all employees in their District's got an "Emerlad Card' or be subject to termination. Also, in May 2015, after the tax season, the company terminated employees who did not have their taxes completed by H&R Block. Married employees, whose spouses were having their taxes done outside of the company, were forced to choose between filing "married filing seperately", or convince their spouses to have their taxes done at H&R Block. Those that did not comply with this CEO's directive, were fired. In some cases these employees had been with the company from 7 to 20 years. Company's Sr. management, CEO, Market Vice Presidents from the East Coast and Central Markets do not possess the higher education levels necessary to be in their positions, and are self serving egotistical, managers. Neither of them have advanced degrees in business for people you would expect to be responsible for over 66% of the company's US operations. Anyone who goes against the grain is ostrcized, and written up to silence them. The company has grown far away from the values that the Founder's, Henry and Richard Bloch, stood for in treating their employees with respect.

H&R Block has extremely low standards for office managers and district managers. In three seasons I had three district managers and two office managers. One district manger had no tax prep experience and had formerly managed a Pay-Less shoe store. One office manager insisted that I lie to customers in order to obtain their signatures on various consent forms in order to improve our office's performance numbers. (Google "H&R Block Fraud Identity Theft" for other examples ethical lapses by H&R Block managers.) . This is a sales job, with lots of pressure to sell H&R Block's high priced financial products, such as their "Peace of Mind" audit insurance, "Emerald Card" pre-paid debit card and others. You will be paid a low hourly wage with possible commission based on how much revenue you generate. There are no benefits of any kind, except that you are allowed to do your own tax return and you don't have to pay for it. . The offices that generate the most revenue are located in low-income communities. Customers who lack financial sophistication, are poorly educated or have a language barrier are ideal clients. They often will receive a very large refund thanks to the Earned Income Tax Credit designed to help low-income working families. It's much easier to grab a chunk of of that refund when the client doesn't understand what's going on.